Program Manager (Bilingual English and French) | Gestionnaire de programme (bilingue anglais et fran

GreenStep; Kelowna; On-site; CAD 75,000 - 90,000; Full time

Job summary

A sustainability solutions firm in Canada is seeking a Senior Sustainability Program Manager to lead impactful sustainability initiatives focused on tourism and climate action. The role involves program management, business development, and mentoring a team while driving compliance with sustainability certifications. Candidates should have extensive experience in sustainability consulting, be bilingual in English and French, and possess strong leadership skills.

Benefits

Competitive salary

Flexible benefits package

RRSP matching program

Flexible stat holidays and flex days

Qualifications

• 15+ years of program/project management experience in sustainability consulting.
• Deep understanding of GSTC criteria and sustainability assessments.
• Fluent in French and English, both written and spoken.

Responsibilities

• Drive sustainability initiatives in Sustainable Tourism and Climate Action.
• Oversee client projects and ensure strong sustainability relationships.
• Lead sustainability certification processes and provide tailored recommendations.

Skills

Program management

Leadership

Stakeholder management

Sustainability expertise

Bilingual (English/French)

Education

Master's or Bachelor's Degree in Environmental Sciences, Sustainability Management or a related field

Tools

Microsoft Office

Google Workspace

Job description

Job Description

Job Description :

Salary : $75k - $90k General GreenStep Statement Inclusive Hiring Policy GreenStep is an equal opportunities employer and we are committed to creating a diverse, respectful, and inclusive workplace, where people can bring their whole selves. We invite all qualified candidates to apply. Our Values : Humble, Growth Mindset, Passionate about Sustainability, Self Empowered, Excellence. Overview GreenStep was founded in 2008 to change the world by helping businesses and organizations measure, report on, and improve their sustainability performance and take climate action. Our journey has seen us collaborate with an extensive array of partners, including thousands of private businesses, governmental bodies, utilities, and nonprofit organizations within Canada, the US, and internationally. GreenStep provides a full suite of sustainability programs and services including energy, water, and waste assessments, carbon footprint and life cycle analysis, sustainability training and strategy development, and several certification programs including GreenStep Sustainable Tourism, GreenStep Single-Use Plastic Free, GreenStep Certified Business, GreenStep Carbon Conscious, and GreenStep EcoFund Verified. At GreenStep we practice what we preach. We have been a Certified B Corporation since 2015, were Rainbow Registered, certified Climate Neutral, and certified as a Living Wage Employer. GreenStep is a purpose-built sustainability solutions company that has been on a steep growth trajectory over the past few years. We want to help you grow too, personally and professionally, while creating lasting impacts. Lets change the world! Job Description If you are passionate about sustainability and ready to be a changemaker, we want to hear from you! We are seeking an experienced Senior Sustainability Program Manager to drive impactful sustainability initiatives, with a primary focus on our Sustainable Tourism and GreenStep Climate Action assessment and certification programs. This role combines program management, business development, project leadership, and partnership building. Duties & ResponsibilitiesDevelop and execute strategies for the growth of GreenSteps Sustainable Tourism and GreenStep Climate Action programs, including budgeting and performance metrics.Oversee and manage new and existing client projects to ensure strong relationships that align with long-term sustainability goals.Serve as the lead consultant for tourism-related sustainability projects, including managing GSTC-recognized sustainability certification assessments, and providing tailored recommendations to clients.Lead and manage sustainability certification processes, ensuring compliance with GSTC criteria and industry best practices.Provide assessments, reviews, and recommendations to help businesses achieve and maintain certifications, supporting their journey towards improved sustainability performance.Mentor, train, and develop a small team, ensuring alignment with strategic goals and growth targets.Guide technical specialists in relevant knowledge areas and provide professional development opportunities.Act as project manager for assigned consulting projects, handling client communications, setting expectations, managing timelines, resources, and budgets, and ensuring that deliverables meet or exceed client expectations.Apply advanced sustainability knowledge and analytical skills to guide businesses in improving and implementing sustainable practices.Lead the facilitation of sustainability strategy development sessions for clients, ensuring effective outcomes.Manage and analyze sustainability data to inform the creation of sustainability action plans, identifying key opportunities for improving resource efficiency, reducing carbon footprints, and optimizing business practices.Develop and manage program delivery flows, supporting automation and technology enablement to enhance efficiency in service delivery.Collaborate with stakeholders to expand programs and consulting services, support the development of new products and platforms in line with market demands, and ensure the scalability of programs to meet growth targets.Author industry resources and content that promote sustainable business practices and educate stakeholders on sustainability trends and best practices.Identify opportunities to enhance service offerings, improve program efficiency, and strengthen the client experience through sustainability certifications and performance benchmarking.Demonstrate a willingness to take on additional tasks and responsibilities as required in a dynamic, growing company.Proactively contribute to the evolving needs of GreenStep as a mission-driven organization. Required Knowledge, Skills and Experience15+ years of proven experience in program and project management in sustainability consulting with a strong focus on tourism and hospitality, sustainability strategy and assessments.Deep understanding of GSTC criteria, ESG management, and sustainability auditing and assessments, particularly in the tourism sector.Strong leadership, strategic thinking, and decision-making abilities. Experience in managing teams and cultivating a collaborative, high-performing culture.Excellent relationship-building skills, with a customer-centric approach and experience in stakeholder management. Language and CommunicationFull professional fluency in French and English, both written and spokenfortable facilitating client meetings, training, and report writing in both languages. Technical SkillsSolid technical knowledge in resource efficiency practices, environmental, socio-cultural and economic sustainabilityUnderstanding of tourism industry stakeholders (operators, government, DMOs, industry sectors) is considered a strong assetExperience or knowledge of destination development practices, including strategic planning, would be beneficial but not requiredExperience in MICE (meetings, incentives, conferences, and exhibitions) would be beneficial but not requiredAbility to bring subject matter expertise on sustainability trends, practices, innovations, and the global communityStrong computer skills including Microsoft Office, Google Workspace Education RequirementsMasters or Bachelors Degree, or Diploma in Environmental Sciences, Engineering, Sustainability Management, or a related field, or equivalent experience.Possess an industry-recognized designation such as Professional Certificate in Sustainable Tourism (GSTC), Professional in Destination Management, Certified Energy Manager, LEED Green Associate, or other related designationExperience as a registered environmental or carbon auditor or certified by EcoCanada is considered a strong assetPMP designation or Project Management training What We Offer We offer a flexible work environment, competitive compensation, and the opportunity for innovation, collaboration, and ownership of projectspetitive salary and compensation packageGreenStep supports remote work; therefore, this position can be performed remotely from anywhere in Canada or at the company headquarters in Kelowna.Flexible benefits packageRRSP matching programFlexible Stat holidays and flex daysCompany eventsSome travel may be requiredSupportive and collaborative company cultureValues first, and a mission-driven environment Work Location Remote in Canada Job Type Permanent, Full-Time Hours Per Week 40 Salary $75k - $90k per annum. Start Date September 15th , 2025________________________________________________________________________ nonc gnral de GreenStep Politique dembauche inclusive GreenStep est un employeur offrant lgalit des chances. Nous nous engageons crer un environnement de travail diversifi, respectueux et inclusif, o chaque personne peut tre pleinement elle-mme. Nous invitons toutes les personnes qualifies poser leur candidature. Nos valeurs Humilit, Volont dapprendre, Passion pour la durabilit, Autonomie, Excellence Aperu GreenStep a t fonde en 2008 pour changer le monde en aidant les entreprises et les organisations mesurer, rendre compte de et amliorer leur performance en matire de durabilit, tout en prenant des mesures concrtes pour le climat. Notre parcours nous a amens collaborer avec un vaste ventail de partenaires, incluant des milliers dentreprises prives, dorganismes gouvernementaux, de services publics et dorganismes but non lucratif au Canada, aux tats-Unis et linternational. GreenStep offre une gamme complte de programmes et de services en durabilit, incluant des valuations de lnergie, de leau et des dchets, des analyses dempreinte carbone et de cycle de vie, des formations et du dveloppement stratgique en durabilit, ainsi que plusieurs programmes de certification, notamment : GreenStep Tourisme Durable, GreenStep Sans Plastique Usage Unique, GreenStep Entreprise Certifie, GreenStep Carbone Conscient, et GreenStep EcoFund Vrifi. Chez GreenStep, nous prchons par lexemple. Nous sommes une entreprise certifie B Corp depuis 2015, inscrite linitiative Rainbow Registered, certifie neutre en carbone, et reconnue comme employeur versant un salaire viable. GreenStep est une entreprise spcialise dans les solutions de durabilit, conue cette fin, et en forte croissance depuis quelques annes. Nous voulons aussi vous aider crotre, personnellement et professionnellement, tout en crant des impacts durables. Changeons le monde ensemble! Description du poste Si vous tes passionn(e) par la durabilit et prt(e) contribuer un changement concret, nous voulons vous entendre! Nous recherchons un(e) gestionnaire principal(e) de programmes en durabilit pour mener des initiatives fort impact, en mettant laccent sur nos programmes dvaluation et de certification Tourisme Durable GreenStep et Action Climatique GreenStep. Ce rle combine gestion de programme, dveloppement des affaires, direction de projets et tablissement de partenariats. Responsabilits principaleslaborer et excuter des stratgies pour dvelopper les programmes GreenStep Tourisme Durable et Action Climatique, incluant la budgtisation et les indicateurs de performance.Grer des projets clients nouveaux et existants, afin dassurer des relations solides et durables alignes avec les objectifs de durabilit long terme.Agir comme consultant(e) principal(e) pour les projets en tourisme durable, incluant lvaluation de certifications reconnues par le GSTC et la formulation de recommandations sur mesure.Diriger les processus de certification en durabilit en assurant la conformit avec les critres GSTC et les meilleures pratiques du secteur.Fournir des valuations, examens et recommandations pour aider les entreprises obtenir et maintenir leur certification, en amliorant leur performance en durabilit.Encadrer, former et dvelopper une petite quipe en assurant lalignement avec les objectifs stratgiques.Orienter les spcialistes techniques et soutenir leur dveloppement professionnel.Grer les projets de consultation assigns : communications clients, gestion des attentes, chanciers, ressources, budgets et qualit des livrables.Appliquer des connaissances avances en durabilit pour accompagner les entreprises vers de meilleures pratiques.Animer des sances de dveloppement stratgique en durabilit pour les clients.Grer et analyser les donnes de durabilit pour produire des plans daction concrets, amliorer lefficacit des ressources et rduire les missions de carbone.Dvelopper et grer les flux de livraison des programmes, en favorisant lautomatisation et loptimisation des processus.Collaborer avec les parties prenantes pour faire crotre les services de consultation et dvelopper de nouveaux produits et plateformes.Rdiger du contenu et des ressources sectorielles pour promouvoir les meilleures pratiques et duquer les parties prenantes.Identifier des occasions damliorer les services, lefficacit des programmes et lexprience client travers les certifications et outils de comparaison.Assumer des responsabilits additionnelles au besoin, dans un environnement dynamique en pleine croissance.Contribuer de faon proactive lvolution de GreenStep en tant quentreprise guide par sa mission. Connaissances, comptences et exprience requisesPlus de 15 ans dexprience en gestion de programmes / projets dans le domaine de la durabilit, avec forte expertise en tourisme, stratgie et valuation de durabilit.Connaissance approfondie des critres GSTC, de la gestion ESG, des audits et valuations en durabilit, surtout dans le secteur du tourisme.Leadership prouv, pense stratgique et solides capacits dcisionnelles.Exprience en gestion dquipe et capacit btir une culture collaborative et performante.Solides comptences interpersonnelles et approche axe sur les besoins du client. Langues et communicationMatrise professionnelle complte du franais et de langlais, loral comme lcrit. laise danimer des runions, formations et rdiger des rapports dans les deux langues. Comptences techniquesConnaissances solides en efficacit des ressources, durabilit environnementale, socio-culturelle et conomique.Bonne comprhension des parties prenantes du secteur touristique (exploitants, gouvernements, OGD, etc.).Exprience ou connaissance du dveloppement de destinations, y compris la planification stratgique (atout).Exprience en MICE (runions, congrs, incitatifs, expositions) considre comme un atout.Connaissance approfondie des tendances, pratiques et innovations en durabilit lchelle mondiale.Matrise des outils informatiques, incluant Microsoft Office et Google Workspace. FormationDiplme de baccalaurat ou de matrise (ou quivalent) en sciences de lenvironnement, ingnierie, gestion durable ou domaine connexe.Possder une dsignation reconnue telle que : Certificat professionnel en tourisme durable (GSTC), Professionnel en gestion de destinations, Gestionnaire en efficacit nergtique certifi (CEM), LEED Green Associate, Ou autre certification connexeExprience comme auditeur enregistr (carbone ou environnement) ou certification EcoCanada constitue un atout.Certification PMP ou formation quivalente en gestion de projets. Ce que nous offrons Nous offrons un environnement flexible, une rmunration concurrentielle, et la possibilit de mener des projets significatifs.Salaire et avantages sociaux concurrentielsTltravail permis partout au Canada ou prsence au bureau de KelownaRgime davantages sociaux flexibleProgramme de contribution REER avec jumelageCongs fris et journes flexiblesvnements dquipeCertains dplacements requisCulture de collaboration et de soutienMilieu guid par les valeurs et la mission Lieu de travail Tltravail partout au Canada Type demploi Permanent, temps plein Heures par semaine 40 heures Salaire Entre 75000 $ et 90000 $ par anne Date dentre en fonction 15 septembre 2025 remote work