Program Manager

ALLTECH CONSULTING SVC INC; Quebec; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Project Coordinator to enhance project management and collaboration across teams. This role involves supporting PMO functions, coordinating deliverables, and facilitating effective communication among stakeholders. With a focus on problem-solving and team collaboration, the ideal candidate will thrive in a fast-paced environment, driving efficiency and effectiveness in project delivery. Join a forward-thinking company that values innovation and teamwork, and make a significant impact on projects that shape the future of technology services.

Qualifications

• 3-5+ years of experience in financial or banking services.
• Proficient in project planning and organization.
• Strong understanding of Project Lifecycle and System Development Lifecycle.

Responsibilities

• Support PMO with status report updates and ad-hoc reporting.
• Coordinate with workstream leads for deliverables and timelines.
• Generate meeting notes and track risks and decisions.

Skills

Project Management

Communication Skills

Problem-Solving

Team Collaboration

Time Management

Data Analysis

Education

Bachelor's in Information Technology

Bachelor's in Business

Bachelor's in Economics

Bachelor's in Finance

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Microsoft Word

Microsoft SharePoint

JIRA

Power BI

Tableau

Job description

Job Description:

Our Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.

Primary Responsibilities:

1. PMO support to enable the completion of status report updates / other ad-hoc reporting.
2. Working with and aiding in all functional disciplines to ensure end to end planning is comprehensive and results in a plan that will achieve stated goals.
3. Coordinate with workstream leads to determine required deliverables and timelines.
4. Create / maintain materials and storyboarding of program content.
5. Organize and facilitate meetings by sharing screen and driving discussions.
6. Establish meeting agendas including prioritization.
7. Generate meeting notes/minutes.
8. Provide mechanisms to capture & monitor remediation of any potential risks. Track risks, actions, issues, and decisions, ensuring they are brought to closure.
9. Enable status reporting to management including appropriate escalation to key stakeholders and leadership of any item that may impact timely delivery or cause a change to the scope of the project.
10. Ensure comprehensive documentation of requirements, assumptions, changes in scope etc., and establish an audit trail.
11. Collaborate with subject matter experts to support activities and build interpersonal relationships.
12. Manage ambiguity, bring focus with recommendations, and solve tactical & strategic challenges.
13. Identify improvement opportunities, explore feasibility, and partner to effect change.
14. Help to implement processes and procedures to increase effectiveness and efficiency of controls.

Required Skills:

• Bachelor’s degree in Information Technology, Business, Economics, or Finance preferred.
• 3-5+ years of experience in a similar role in financial or banking services, with practical knowledge of technology principles and products.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to challenges.
• Must be a team player and foster a team-first environment and inclusive culture.
• Capable of project planning, organization, time management skills, and ability to multi-task.
• Prior experience working across functional organizations to drive consensus.
• Independent self-starter with curiosity, logical thinking, ownership, and attention to detail.
• Proficiency with Microsoft Excel, PowerPoint, Teams, Word, and SharePoint.
• Solid understanding of the Project Lifecycle (PLC) and System Development Lifecycle (SDLC).

Desired Experience/Knowledge:

• IT Service Management (ITSM) and IT Asset Management (ITAM) processes.
• Proficiency in JIRA.
• Data analysis and reporting experience.
• Ability to explain complex issues simply.
• Experience in capturing and designing improved processes.
• Experience working as part of a large, global team.
• Ability to analyze and resolve complex issues.
• Ability to work in a fast-paced environment with changing priorities.

Desired Skills:

• Knowledge of Agile methodologies, Power BI, Tableau, or other data visualization tools.