Program Director, HRIS and WFM System Implementation

University Health Network; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A major healthcare provider is seeking a Program Director for HRIS and Workforce Management System Implementation. This role involves leading the implementation of Workday HCM and UKG platforms, managing project budgets, and driving effective stakeholder engagement. Ideal candidates will have extensive experience in HRIS implementations and strong leadership capabilities. This position offers a competitive benefits package and a flexible work environment.

Benefits

Government organization benefits

Flexible work environment

Multiple corporate discounts

Access to transit and shuttle service

Qualifications

• 10+ years managing large technology implementation programs.
• Experience with HRIS and workforce management systems, ideally Workday.
• Strong understanding of HR operations and compliance requirements.

Responsibilities

• Lead the implementation of Workday HCM and Payroll.
• Manage budgets, timelines, and vendor relationships.
• Ensure effective stakeholder communication and project governance.

Skills

Program Management

Budgeting

Leadership Experience

Change Management

Vendor Management

Technical Expertise

Education

Experience in Healthcare Settings

Degree in Human Resources or related field

Job description

Position Summary

The Program Director HRIS & Workforce Management System Implementation (Workday & UKG) is an experienced expert consultant responsible for guiding and managing a highly complex enterprise-wide technology implementation program. This role leads the organizations implementation resources and partners with the 3rd party System Implementer to ensure the successful deployment of Workday HCM and Payroll and UKG Pro Workforce Management platforms. The Program Director is responsible for ensuring achievement of budget goals timelines functionality objectives and change management and UX requirements.

Duties

• Program Leadership: Provide expert technical and program management leadership for the implementation of Workday HCM and Payroll and UKG Workforce Management.
• Manage and report on program budgets timelines resource planning and vendor management to ensure on-time on-budget delivery.
• Lead the preparation of reports to both Steering Committee and Board of Directors.
• Manage a multi-disciplinary team of internal dedicated resources and subject matter experts engaged in program delivery and represent the organizations interests while partnering with the SI on program delivery.
• Enterprise System Implementation & Optimization: Ensure effective coordination and oversight of UHN resources throughout the implementation process keeping the System Integrator (SI) aligned with the established methodology scope and timeline.
• Proactively manage configuration and testing activities support issue resolution and facilitate collaboration to overcome implementation challenges.
• Oversee data migration system integrations and architecture alignment with enterprise systems (e.g. payroll AD benefits finance).
• Champion continuous improvement by identifying and implementing enhancements that drive automation efficiency and self-service adoption.
• Stakeholder Engagement & Change Management: Serve as the technical subject matter expert between business leaders HR functional teams and technical stakeholders to ensure alignment of system capabilities with operational needs.
• Lead project governance including steering committees executive reporting and stakeholder alignment across HR IT Finance PMO etc.
• Ensures effective enterprise-wide change management initiatives including communication strategies training programs and adoption planning.
• Creates content and participates in delivery of executive briefings and stakeholder workshops to ensure transparency engagement and readiness throughout the program lifecycle.
• Vendor Management & Strategic Partnerships: Serve as the primary point of contact for internal partners / key resources System Integrator and vendors managing relationships to ensure alignment with program goals and service expectations.
• Oversee performance monitoring ensuring adherence to SLAs budgets and timelines.
• Collaborate with vendors on system enhancements issue resolution and roadmap planning to ensure long-term platform value.
• Conduct regular vendor reviews and escalate issues as needed to ensure accountability and continuous improvement.

Qualifications

• Progressive experience in multiple enterprise-wide HRIS and workforce management system implementations preferably with Workday HCM & Payroll and UKG Pro platforms.
• 10 years experience managing large-scale complex technology implementation programs in complex multi-site environments including resource planning timeline management and risk mitigation.
• Deep understanding of HR operations payroll timekeeping scheduling and compliance requirements.
• Strong understanding of HRIS architectures integrations (e.g. payroll finance Active Directory benefits Talent Acquisition etc.) data migration strategies and system configuration / testing.
• Ability to lead enterprise-wide change initiatives including communication strategies training development stakeholder engagement and adoption planning.
• Ability to lead enterprise-wide digital transformation and change initiatives including communication strategies training development stakeholder engagement and adoption planning.
• Experience collaborating with third-party system integrators vendors and cross-functional internal teams to align goals manage SLAs and resolve issues.
• Track record of creative solutions to implementation challenges simplifying integration architectures and identifying automation opportunities.
• Experience in healthcare unionized or public sector environments considered an asset.

Additional Information

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP) access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work: No

Employment Type: Contract

Key Skills

Nurse Management,Program Management,Employee Evaluation,Management Experience,Teaching,Curriculum Development,Administrative Experience,Budgeting,Leadership Experience,Program Development,Supervising Experience,Addiction Counseling

Experience: years

Vacancy: 1