Production Manager

Saje Natural Wellness; Surrey; On-site; CAD 80,000 - 100,000; Full time

Job summary

A wellness products company located in Metro Vancouver is seeking a Production Manager to oversee the distribution of goods to stores and eCommerce customers. The ideal candidate will have experience in operations, logistics, and a strong understanding of quality control processes. This position is vital for ensuring timely production and maintaining high standards, contributing to the team’s positive culture and operations. Benefits include health insurance, wellness days, and flexible work hours.

Benefits

Flexible work hours

Health benefits

Employee Assistance Program

Generous product discount

Qualifications

• Progressive experience in operations, logistics, or distribution management.
• Proven experience managing teams in a fast-paced environment.
• Strong understanding of inventory management and production planning.

Responsibilities

• Develop and implement production schedules to meet business goals.
• Monitor and enforce quality control standards.
• Manage and supervise production staff.

Skills

Operations management

Team leadership

Quality control

Inventory management

Communication skills

Problem-solving

Tools

Warehouse Management Systems (WMS)

ERP systems

Microsoft Excel

Job description

Location: #101-19347 24 Ave Surrey, BC, V3Z 3S9

Position Type: Full-time – onsite

Schedule: Monday – Friday; 7:00am – 3:30pm. Flexibility is needed during peak business periods; weekend work may be required.

At Saje Natural Wellness, we’re nature’s original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we’re continually growing! As we continue to build our team, we’re seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.

At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there.

The impact you’ll make

Reporting into the Senior Distribution Manager, the Production Manager plays an essential role in delivering on the flow of goods from Saje Distribution Centres to our stores and eCommerce customers. This role provides directional and functional oversight to Distribution Associations and cross-functional partners inside and outside of our Surrey Distribution Centre.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you’ll do

• Develop and implement production schedules to meet business goals, ensuring efficient use of materials, labor, and equipment.
• Establish, monitor, and enforce quality control standards to ensure all products meet required specifications.
• Develop, maintain, and enforce Standard Operating Procedures (SOPs) as per Good Manufacturing Practice (GMP) requirements in collaboration with the Quality Team.
• Develop, implement, and manage KPIs for all areas and functions within your department.
• Manage and supervise production staff including hiring, GMP training, and performance evaluations.
• Develop and manage production budgets, monitoring expenses to ensure operations remain within budget.
• Manage DC and offsite DC inventory, product’s FIFO, co-manufacture components request and obsolete inventory.
• Ensure timely resolution and communication of any issues regarding people, functions, labor requirements, safety hazards.
• Identification and execution of continuous improvement opportunities in partnership with cross functional departments, business partners and external vendors.

We’d love to hear from you if you have

• Progressive experience in operations, logistics, or distribution management, preferably within a retail or eCommerce environment.
• Proven experience managing teams in a fast-paced distribution or manufacturing setting.
• Demonstrated success in implementing and managing KPIs, SOPs, and continuous improvement initiatives.
• Experience working within GMP (Good Manufacturing Practice) environments is strongly preferred.
• Strong understanding of inventory management, production planning, and quality control processes.
• Proficiency in using warehouse management systems (WMS), ERP systems, and Microsoft Office Suite (especially Excel).
• Familiarity with lean manufacturing principles and continuous improvement methodologies (e.g., Six Sigma, Kaizen) is an asset.
• Strong interpersonal and communication skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels.
• Proven ability to manage conflict, provide constructive feedback, and foster a positive and inclusive team culture.
• Highly organized with strong problem-solving and decision-making abilities.
• Comfortable working in a dynamic, evolving environment with shifting priorities.

Why Saje

Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you’re supported to do your best work.

Benefits

• Flexible work hours based on business needs
• Wellness days to ensure you’re taking care of your mental and physical health
• Health benefits – comprehensive health, vision and dental packages
• Paid sick days
• Generous product discount
• Full onboarding plan and onboarding buddy to help you settle in
• Employee Assistance Program – 24/7 support, resources, and information available to you and your family
• Paid time off to ensure you’re resting & recharging
• Product training to help you learn about the benefits and efficacy of our 100% natural products to support your own wellness journey

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Join our team!

If this opportunity sounds like you, please apply using the link below. Not sure you’re 100% the right fit? We encourage you to apply even if you don’t have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Saje provides equal employment opportunity to all employees and applicants and believes the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.