Product Specialist & Customer Solutions Expert

RONA; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer in Canada seeks a product specialist to provide expert knowledge to customers and promote products. The role involves conducting sales activities, managing orders, and ensuring customer satisfaction. Candidates should have experience in a similar role, strong analytical skills, and a valid driver's license. This position offers a rewarding work environment with opportunities for development and advancement.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Insurance benefits

Annual salary review

Opportunities for advancement

Teamwork and ongoing training

Comprehensive training program

Student incentive program

Qualifications

• Experience in a similar role.
• Valid driver's license / vehicle required.
• Strong analytical skills.

Responsibilities

• Provide detailed product information to customers.
• Promote and recommend products and services.
• Ensure shelves are stocked and displayed correctly.
• Manage orders including tracking and fulfilling.
• Execute customer service programs to ensure satisfaction.

Skills

Customer service skills

Analytical skills

Job description

A leading home improvement retailer in Canada seeks a product specialist to provide expert knowledge to customers and promote products. The role involves conducting sales activities, managing orders, and ensuring customer satisfaction. Candidates should have experience in a similar role, strong analytical skills, and a valid driver's license. This position offers a rewarding work environment with opportunities for development and advancement.