Overview
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
As a Product Marketing Lead, you’ll play a strategic and hands-on role in shaping how customers experience Affirm’s products. You'll help define our customer strategy, lead high-impact go-to-market initiatives, and develop compelling narratives that drive business outcomes.
This role has full ownership of high-impact initiatives, operates with self-initiative, manages multiple stakeholders, and resolves complex challenges. You will shape product and marketing strategies through deep insights and cross-functional alignment, delivering results at a functional level.
What You’ll Do
- Lead Go-to-Market Strategy and Execution: Own the strategy and execution end-to-end. Navigate moderate-to-high ambiguity with minimal input. Leverage customer research, competitive intelligence, and market trends to inform strategy, execution, and strategic prioritization.
- Drive Effective Communications Strategy: Build the consumer-facing communication strategy that taps into insights to inform product and partner execution. Test, track, and optimize communication strategies to inform future executions. Influence decision-making through customer and merchant partner insights.
- Operate with Agility and Drive Execution: Navigate ambiguity with confidence and bring clarity to complex, cross-functional projects. Manage multiple high-priority initiatives, anticipate risks, and maintain momentum through thoughtful planning and execution. Identify and evaluate trade-offs to balance short-term impact and long-term value.
Use Data to Inform Execution: Advocate for customer pain points and opportunities at key decision-making forums. Develop frameworks for how teams use customer data to drive actionable decisions. Translate business goals into actionable strategies for product marketing and go-to-market initiatives.
- Leverage Business and Product Acumen: Develop a nuanced understanding of the Affirm ecosystem, as well as the revenue and cost drivers that impact marketing and product performance. Own the success metrics for your partnership-focused area, ensuring alignment with business objectives.
- Collaborate Across Teams to Drive Alignment: Proactively identify and mitigate risks from shifting priorities or unclear requirements. Build strong relationships across Partner, Merchant, Product, Sales, Customer Success, Analytics, and other key teams.
- Be a Culture Carrier: Champion Affirm’s values and culture, fostering collaboration, transparency, and innovation within the team and across the organization. Lead by example to create an inclusive and growth-oriented environment, promote open communication, and encourage experimentation.
What We’re Looking For
- 5-7 years of experience in product marketing or a similar role, ideally in Payments or Fintech.
- Proven track record of leading partnership strategy and communication alongside product launches and GTM initiatives that deliver business results.
- Highly analytical mindset—confident with data and able to extract insights that influence partnership communication and marketing strategies. Uses data to optimize product performance and user engagement.
- Confident cross-functional team leader able to manage multiple relationships with internal and external stakeholders to drive the marketing communication strategy forward with buy-in from multiple teams.
- Experience navigating ambiguity and driving alignment in fast-paced environments with shifting priorities.
- Proactively identifies areas for improvement in team deliverables, processes, or strategy and implements solutions.
- Champions innovation by experimenting with new approaches and sharing learnings with the team.
- Excellent communicator and storyteller, with the ability to simplify complex ideas for a wide range of audiences.
- Experience working with in-house designers and content developers to drive flawless execution in both design and copy communication. Integrates customer-facing communication across multiple touchpoints with a cohesive strategy.
- Campaign development leadership with the ability to pull insights from customer data and build effective campaigns with multiple communication touchpoints.
This role suits someone who thrives in a dynamic environment, brings creativity and analytical rigor to problem-solving, and is passionate about transforming how people access credit.
Compensation and Benefits
Pay Grade - K
Equity Grade - 4
Base pay range per year: $109,000-159,000
Affirm offers a total compensation package that may include equity rewards, stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
Affirm is remote-first. The majority of roles are remote, with some roles requiring occasional in-office work. A limited number of roles remain office-based due to job responsibilities.
We offer competitive benefits anchored to our core value of putting people first, including:
- Health care coverage that AFFIRM covers premiums for you and your dependents
- Flexible Spending Wallets with stipends for Technology, Food, Lifestyle needs, and family-forming expenses
- Paid time off and holidays to rest and recharge
- Employee Stock Purchase Plan (ESPP) for purchasing Affirm shares at a discount
We provide inclusive interview experiences for all and reasonable accommodations during the hiring process. We may consider qualified applicants with arrest and conviction records where required by local law.