Product Assistant

Ivey Publishing; London; On-site; CAD 41,000 - 49,000; Full time

Job summary

A leading educational organization in London is seeking a Product Assistant for an 8-month temporary contract. You will be integral in the publishing team, managing product submissions, translations, and internal relations. Candidates should possess a university degree and have 1-2 years of corporate experience. Strong organizational and interpersonal skills are essential. This role offers competitive compensation and a collaborative work culture.

Benefits

Flexible or hybrid work plans

Employee and Family Assistance Program

Paid time off during holiday closure

Opportunities for arts, culture, and sports events

Qualifications

• Minimum 1-2 years of experience in a professional corporate setting.
• Ability to work under tight deadlines and manage competing priorities.

Responsibilities

• Conduct preliminary reviews of product submissions.
• Coordinate all case competition submissions.
• Manage publishing translations for current products.
• Provide training on Ivey Publishing materials.
• Plan and execute logistics for team events.

Skills

Organizational skills

Time management

Attention to detail

Interpersonal skills

Communication skills

Knowledge of copyright law

Experience with Salesforce CRM

Advanced computer skills

Education

Undergraduate university degree

Tools

Microsoft Office

Adobe Acrobat

Job description

Position: Product Assistant

Location: London, Ontario

Position Type: Full-time, 8 month temporary Ivey Business School Foundation contract (with an anticipated start date of October 2025)

Hiring Range: $41,315 - $48,630

Please note that compensation will be pro-rated to reflect the 8 month duration of the contract

Application Deadline: Thursday, September 18th at 11:59 PM

About Ivey Business School

Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.

Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education. Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

Ivey Publishing is the leader in providing business case studies with a global perspective. With over 8,000 products in our own collection, Ivey Publishing adds more than 350 case studies each year. Virtually all Ivey cases have teaching notes. Clear, concise, and current, Ivey cases are lauded by the academic community as meeting the rigorous demands of management education by responding to the ever-changing needs of business and society. Ivey Publishing plays a pivotal role in supporting Ivey’s Case Method Teaching.

Position Overview

The Product Assistant flourishes within a collaborative environment, leveraging their exceptional organizational and time management abilities to bolster the Product team's publishing efforts. Their responsibilities span from conducting preliminary submission reviews to managing templating, publishing translations, and delivering outstanding author service. Their keen attention to detail and adeptness at handling competing priorities are invaluable assets that greatly enhance the Product team's operations and contribute to the overall success of the Ivey Publishing team.

Responsibilities

Product Support

• Conducts a preliminary pre-review of product submissions from authors and/or writers (AW) including author credentials, file management, consent forms, and iThenticate.
• Assists with templating while checking for compliance with current Ivey Publishing Standard Guidelines during review, with editor, and pre-publication.
• Assists with coordination of all case competition submissions, including maintaining CRM.
• Assists with duties required for new products – Cases 2.0 and digital learning experiences.

Publishing Translations

• Management of current English published products to identify, template, register, and publish in alternate languages.
• Works with requestor/translator(s) to arrange permissions, copies, templating, and publishing of translated products.
• Day-to-day management of CEIBS – Chinese language related products.

Internal and External Relations

• Maintains the publish cases inbox.
• Complete any product revisions as requested in a timely and accurate manner.
• Provides training and guidance on the use of all Ivey Publishing materials to Ivey Publishing staff, AW, reviewers, and editors.

Special Projects (as required)

• Plan, coordinate, and execute logistical arrangements for select Product team events and projects.

Qualifications

Education & Experience

• You have successfully completed an undergraduate university degree.
• You have a minimum of 1- 2 years’ experience, related business education and/or professional corporate setting, i.e. Higher Education, Financial, is an asset.

Skills & Abilities

• High degree of attention to quality, detail, and accuracy, along with excellent organizational, planning, and time management skills.
• Ability to work under tight deadlines and adjust to changing priorities frequently with a high volume of product.
• Possess a reputation for resourcefulness with the ability to exercise independent judgement and flexibility.
• Strong interpersonal skills with a high level of professional verbal and written communication, tact and diplomacy.
• Excellent knowledge of grammar, spelling, and language rules.
• Knowledge of copyright law is desirable.
• Experience with product/contact management databases, i.e. using Salesforce CRM.
• Advanced computer skills, i.e. Microsoft Office, Adobe Acrobat, and database applications.

What We Offer

• Flexible or hybrid work plans for many roles
• A collaborative and engaging work culture
• Opportunity to join a community of people-focused professionals
• Market competitive compensation
• Employee and Family Assistance Program
• Paid time off during the School’s December holiday closure
• Numerous campus-wide arts, culture, and sport events

Equity, Diversity, and Inclusion at Ivey

Ivey Business School is committed to Equity, Diversity, and Inclusion. Please explore Ivey’s EDI homepage for more information on Ivey's commitment to EDI, to read about Ivey’s progress in the EDI Update, and to meet Ivey’s EDI Advisory Council members.

Ivey Business School invites applications from all qualified individuals. Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodation

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any accommodations in order to participate fully in our recruitment experience. Please contact us at [e-mail] to notify us of any needs related to completing the job application, and/or throughout the recruitment process.

Application

If you’re excited about joining Canada’s leading business school and meet the qualifications, please submit your resume and cover letter via the Ivey Careers page by the application deadline.

Ivey Business School Foundation

Ivey Business School Foundation employees receive benefits exclusive to The Foundation, separate from Western University.

*Please note only selected candidates will be contacted.