Print & Services Lead — Elevate Customer Experience

Staples; Oakville; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading retailer in Oakville is seeking a Print & Services Supervisor to lead a team and ensure exceptional customer service and operational excellence. The ideal candidate will have over 3 years of retail experience and a background in print or graphic communications. Responsibilities include customer engagement, sales execution, and training associates. This position offers health benefits, performance bonuses, and opportunities for personal development.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Qualifications

• 3+ years of customer service experience in retail required.
• 1-2 years of experience in a print/graphic communications environment.
• Strong prioritization, organization, and multi-tasking skills.

Responsibilities

• Lead a team to provide exceptional customer experiences and drive sales.
• Ensure smooth operations and uphold store standards.
• Conduct training of associates and inspire continuous growth.

Skills

Customer service

Leadership

Sales execution

Operational excellence

Technical acumen

Job description

A leading retailer in Oakville is seeking a Print & Services Supervisor to lead a team and ensure exceptional customer service and operational excellence. The ideal candidate will have over 3 years of retail experience and a background in print or graphic communications. Responsibilities include customer engagement, sales execution, and training associates. This position offers health benefits, performance bonuses, and opportunities for personal development.