Presales Security Expert Mid-Market

Fortinet, Inc.; Calgary; On-site; CAD 85,000 - 110,000; Full time

Job summary

A cybersecurity leader is seeking a Presales Security Expert Mid-Market in Calgary, Alberta. This role focuses on qualifying sales leads, providing technical support, and training partners. The ideal candidate should have 3-8 years of experience in technical pre-sales support, strong troubleshooting skills, and be adept in networking technologies, contributing to a competitive rewards package in a supportive work environment.

Qualifications

• 3 – 8 years’ experience in technical/pre-sales support as a pre-sales or security expert.
• Strong understanding of network security principles and technologies.
• Experience crafting BOMs (Bill of Materials) for network solutions.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls.
• Interface and provide presales support to Fortinet channel partners.

Skills

Technical troubleshooting skills

Presentation skills

Communication and writing skills

Experience in LAN/WAN/Internet services administration

Knowledge of network and security solutions

Education

Bachelor’s Degree or equivalent experience

Tools

Visio

Networking applications and solutions

Encryption and authentication technologies

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Presales Security Expert Mid-Market to be a part of enabling the success of our rapidly growing business

Presales Security Expert Mid-Market, you will:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Experience with virtualization, NFV and emerging SDN technologies.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.
• Provide assistance to identified customers with post-sales training.
• Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region.
• Presenting at events, seminars, customer and partner meetings.
• Flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.

We Are Looking For:

• 3 – 8 years’ experience in technical/pre-sales support as a pre-sales or security expert
• Experience in LAN/WAN/Internet services administration
• Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials)
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN
• Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES
• Experience with encryption and authentication technologies required
• Strong technical troubleshooting skills desired
• Strong presentation skills
• Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
• White board skills are beneficial.
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets
• Previous Vendor or Reseller experience is an asset

Education:

• Bachelor’s Degree or equivalent experience

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.