Pre-Board Screening Officer

Paladin Airport Security Services; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security service provider in Victoria is seeking a Pre-Board Screening Officer to ensure passenger safety and a positive travel experience. The ideal candidate will have strong customer service skills, flexible shift availability, and must comply with security regulations. Paid training starts at $23.91/hour, increasing to $26.91/hour upon certification.

Benefits

Paid training

Comprehensive benefits

Uniform

Qualifications

• Minimum one year of customer service experience, preferably in a high-volume environment.
• Open availability for various shifts including mornings and evenings.
• Fluency in French is an asset.

Responsibilities

• Efficiently screen passengers and baggage at security checkpoints.
• Confirm validity of boarding passes.
• Scan baggage for prohibited items using security technology.

Skills

Excellent customer service skills

Strong English communication skills

Ability to manage conflict

Education

High school diploma or equivalent (GED)

Job description

Overview

Pre-Board Screening Officer

Why become a Pre-Board Screening Officer?

You will receive paid training at $23.91 / hour, increasing to $26.91 / hour following the successful completion of training and full certification. You’ll also receive comprehensive benefits and a great uniform!

What do Pre-Board Screening Officers do?

You will be using your exceptional customer service skills to uphold the safety of passengers and create a positive travel experience by:

• Efficiently screening passengers and baggage through airport security checkpoints
• Confirming valid boarding passes
• Scanning and testing baggage for prohibited items using X-ray machines, metal detectors, other technology, along with physical search techniques
• Protecting restricted areas
• Managing conflict
• Communicating clearly and effectively
• Upholding all regulations with vigilance

What You Bring :

• Excellent customer service skills, preferably in a high-volume environment for a minimum of one (1) year
• Open availability to work any shift as required by the airport operations, including early mornings, late evenings, weekends, and statutory holidays
• Strong English communication skills, both written and verbal; fluency in French is an asset
• Ability to comply with the CATSA medical requirements
• High school diploma or equivalent (GED)
• Current resident of Victoria, or the surrounding area
• Must be a Canadian citizen or a permanent resident

This role will be fully based at Victoria International Airport (YYJ).

Work Hours : Hours of work can be anywhere between 3:30am to midnight, so candidates with open availability to work morning, afternoon, and overnight shifts are preferred.

If you are successful in the application process, you will be required to apply for a Transport Security Clearance (TSC), which requires an extensive background check. Once obtained, you will be eligible to begin the Screening Officer Foundations (SOF) course, which must be successfully passed prior to beginning work as a Pre-Board Screening Officer.