Pharmacist

Shoppers Drug Mart; Oshawa; On-site; CAD 90,000 - 115,000; Full time

Job summary

A leading pharmacy in Oshawa seeks a dedicated Pharmacy Manager to oversee operations and deliver exceptional healthcare services. This role requires expertise in pharmacy practices and a strong focus on customer care while maintaining compliance with all applicable laws. Join a community-focused team that values professionalism and customer relationships.

Benefits

Discounts on products

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Registered Pharmacist with relevant qualifications.
• Strong customer relations and communication skills.
• Experience managing pharmacy operations is essential.

Responsibilities

• Manage pharmacy operations and customer services during shifts.
• Provide consultations to customers and healthcare providers.
• Ensure compliance with all pharmacy regulations.

Skills

Customer Service

Problem-solving

Professionalism

Decision-making

Education

Pharmacy Degree

Tools

Pharmacy systems

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

This role involves managing pharmacy operations during your shift, providing consultations to customers and healthcare providers, practicing to the full scope of professional services, dispensing medications, and assisting in maintaining the dispensary.

DUTIES & RESPONSIBILITIES:

• Manage pharmacy and customer service operations
• Greet all customers approaching the pharmacy
• Practice within federal, provincial, and regulatory/legal requirements
• Ensure privacy requirements are met, including confidentiality and consent
• Provide counseling on prescriptions and over-the-counter products
• Practice to the full extent of your professional scope and capabilities
• Be identifiable to the public
• Ensure accuracy and appropriateness of all dispensed prescriptions
• Communicate with other healthcare professionals to coordinate customer care
• Maintain records in compliance with legislation, standards, and policies

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and confidentiality
• Review and maintain workflow queues daily
• Manage 'will call' bins per SOPs
• Review stock for expired inventory
• Oversee stock levels and medication orders
• Comply with regulations for controlled substances and report to authorities as required

Operations:

• Maintain a professional image in all pharmacy areas
• Assist with financial reporting as needed
• Respond to store communications
• File incident reports for medication or privacy issues

Experience, Skills & Qualifications:

• Ability to make independent decisions
• Plan, coordinate, and delegate tasks; coach colleagues
• Ability to drive business growth and support enterprise programs
• Exceptional customer service skills
• Strong professionalism and customer relations
• Problem-solving skills with action plan execution
• Proficiency with pharmacy systems and personal computing
• Adherence to health and safety procedures
• Completion of mandatory and voluntary training

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Why work in a Shoppers Drug Mart store?

Work for a local store owner while benefiting from a national brand, with perks like discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership, care for your community, and support diversity in your store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Upholding laws and ethical standards is fundamental to our commitment to doing the right thing, as outlined in our Code of Conduct.

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