Personal Banking Experience Specialist

BMO Financial Group; La Prairie; On-site; CAD 34,000 - 48,000; Full time

Job summary

A leading financial institution is seeking a Retail Banking Sales & Service representative to deliver exceptional service and meet customer needs. The role involves collaborating within the team, managing banking transactions, and providing guidance on financial solutions. Ideal candidates should have strong interpersonal skills and a passion for helping customers. Salary ranges from $34,750.00 - $47,250.00, with additional benefits and opportunities for growth.

Benefits

Health insurance

Tuition reimbursement

Life insurance

Retirement savings plan

Qualifications

• No prior experience necessary; post-secondary degree or certification in related field is desirable.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.

Responsibilities

• Delivers exceptional service to customers and identifies their financial needs.
• Supports customer requests and handles transactions and inquiries.
• Contributes to meeting branch business results and the overall customer experience.

Skills

Customer service

Interpersonal skills

Basic digital literacy

Problem-solving

Team collaboration

Education

Post-secondary degree or certification (desirable)

Job description

A leading financial institution is seeking a Retail Banking Sales & Service representative to deliver exceptional service and meet customer needs. The role involves collaborating within the team, managing banking transactions, and providing guidance on financial solutions. Ideal candidates should have strong interpersonal skills and a passion for helping customers. Salary ranges from $34,750.00 - $47,250.00, with additional benefits and opportunities for growth.