Patient Journey Partner, Ophthalmology

Roche; Mississauga; Hybrid; CAD 136,000 - 180,000; Full time

Job summary

A global healthcare company in Mississauga seeks a Patient Journey Partner for Ophthalmology. This role focuses on building strong relationships with stakeholders and ensuring effective use of Roche's offerings. The ideal candidate will have over 5 years of experience in the healthcare sector and a university degree. Responsibilities include collaborating with teams to enhance patient outcomes and implementing a multifaceted approach to engagement. Join us in driving significant impact in the healthcare domain.

Qualifications

• 5+ years' experience in life sciences or healthcare.
• Ability to deliver tailored solutions for stakeholders.
• Understanding of fast-paced market dynamics.

Responsibilities

• Serve as the key liaison between stakeholders and Roche.
• Ensure appropriate use of Roche's products.
• Collaborate with cross-functional colleagues to prioritize activities.

Skills

Relationship building

Stakeholder engagement

Knowledge of Canadian healthcare system

Influencing skills

Digital tool proficiency

Education

University degree in scientific, economic, or business field

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Patient Journey Partner, Ophthalmology

Location: This is a field-based position requiring regular travel throughout South Western Ontario, Hamilton and Niagara.

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

Join Our Mission in Ophthalmology!

At Roche, we don’t just build networks; we build bridges to better patient outcomes. As a Patient Journey Partner, you will embody our core values of Integrity, Courage, and Passion to reshape the Ophthalmology landscape.

We are looking for a visionary who has the courage to challenge the status quo and the integrity to build deep, trust-based partnerships with our stakeholders. Your relentless passion for networking won't just open doors, it will fuel your curiosity to uncover the "why" behind customer needs. By fostering authentic connections, you will be the catalyst that unlocks innovative collaborations, ensuring that every partnership we forge translates into a meaningful impact on patients' lives.

The Opportunity

• You are acting as the key liaison between stakeholders and Roche, leveraging your influence to foster impactfulಪ relationships, trust, and collaboration within the Ophthalmology team, thereby driving meaningful connections and use of Roche products.
• You are ensuring appropriate use of Roche's products, sharing benefits and risks with Health Care Practitioners in a truthful and balanced manner
• You are collaborating with cross-functional colleagues to prioritize and plan account activities based on team priorities
• You are partnering across functions to address stakeholder needs, prioritize solutions, and evaluate progress
• You are implementing an omnichannel approach to engage stakeholders with Roche's offerings
• You are participating in a peer‑to‑peer coaching and mentorship model within self‑organizing teams
• You are embracing self‑directed learning and experiential growth as part of the working culture

Who you are

• You possess a University degree in scientific, economic, or business field and you bring 5+ years' of experience in life sciences or healthcare sector.
• You have the ability to build strong relationships with external stakeholders and deliver tailored solutions.
• You demonstrate an understanding of fast‑paced, competitive market dynamics and the Canadian healthcare system
• You prove expertise in stakeholder engagement and partnering, and are comfortable leveraging digital tools for improved stakeholder experience.
• You have the ability to travel depending on the business need.

Preferred

• You hold an advanced degree.
• You have 2+ years experience in pharmaceutical sales or account management experience, Ophthalmology preferred.

Relocation benefits are not available for this posting.

The expected salary range for this position based on the primary location of Mississauga is 136,936.00 and 179,728.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job‑related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann‑La Roche Ltd.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.