Patient-Focused Clinical Office Assistant

La Clínica de La Raza Inc.; Canada; On-site; CAD 35,000 - 50,000; Full time

Job summary

A community-based health center is looking for Clinical Office Assistants who excel in customer service and problem-solving. This role involves greeting patients, managing appointments, and handling patient inquiries. Ideal candidates should have a high school diploma and experience in a clinical setting, with proficiency in electronic health records and strong communication skills, preferably bilingual in English and Spanish. The position offers an opportunity to contribute to a welcoming environment focused on high-quality patient care.

Qualifications

• 1-2 years of experience in a clinical or similar professional office setting.
• Ability to maintain strict confidentiality regarding patient information.
• Self-motivated and able to work independently as well as collectively.

Responsibilities

• Greet visitors and register patients.
• Answer telephone inquiries and provide information.
• Assist patients in completing forms.

Skills

Customer service

Problem solving

Effective communication

Bilingual in English and Spanish

Education

High school diploma/equivalent

Tools

Electronic Health Records

MS Word

Outlook

Job description

A community-based health center is looking for Clinical Office Assistants who excel in customer service and problem-solving. This role involves greeting patients, managing appointments, and handling patient inquiries. Ideal candidates should have a high school diploma and experience in a clinical setting, with proficiency in electronic health records and strong communication skills, preferably bilingual in English and Spanish. The position offers an opportunity to contribute to a welcoming environment focused on high-quality patient care.