Parts Manager - Peterbilt

Brandt Group of Companies; Estevan; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading parts management company in Estevan is seeking a Parts Manager to drive sales and ensure customer satisfaction. The role involves managing inventory, optimizing processes, and leading a high-performance team. The ideal candidate will have strong experience in parts operations and a demonstrated ability to grow sales. This position offers a dynamic work environment focused on excellence.

Qualifications

• Proven track record in managing parts inventory.
• Experience in optimizing processes for customer satisfaction.
• Strong leadership skills with a focus on team performance.

Responsibilities

• Manage all aspects of parts inventory.
• Optimize processes to ensure customer satisfaction.
• Grow profitable parts sales.
• Coordinate paperwork flow efficiently.
• Work closely with operations to ensure timely parts turnaround.

Skills

Inventory management

Sales optimization

Customer service

Team leadership

Job description

Brandt is currently seeking a Parts Manager for our Estevan Brandt Peterbilt location. The Parts manager is focused on increasing sales and resultant profits, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes.

Duties & Responsibilities

• Accountable for managing all aspects of parts inventory within parts system
• Optimize Parts Department processes to ensure internal and external customer satisfaction
• Grow profitable parts sales
• Coordinates a prompt, efficient, and timely flow of paperwork
• Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
• Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
• Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
• Exercise disciplined expense control
• Ensure superior external and internal parts customer service through staff scheduling to cover business hours
• Work with product support and manufacturing groups to source and stock internally manufactured product parts
• Develop annual parts sales business plan and budget to include support to other Brandt branches
• Work with the Sales departments to maximize cross marketing opportunities
• Other duties as assigned