Part-Time Banking Customer Experience Specialist

TD Securities; Timmins; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Timmins, Ontario is looking for a Customer Experience Associate to deliver exceptional service by processing financial transactions and understanding customer needs. Required qualifications include a High School diploma and strong communication skills. Join the team to make a difference in customer satisfaction while being part of a thriving workplace that promotes growth and development.

Benefits

Health and well-being benefits

Variable compensation

Career development programs

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• Hands-on knowledge of using MS Office (Word, Excel, Outlook).

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Understand and determine customer needs to recommend solutions.
• Respond and resolve customers' concerns using standard procedures.

Skills

Customer experience

Communication

Time management

Microsoft Office

Education

High School diploma

Undergraduate degree or equivalent

Job description

A leading financial institution in Timmins, Ontario is looking for a Customer Experience Associate to deliver exceptional service by processing financial transactions and understanding customer needs. Required qualifications include a High School diploma and strong communication skills. Join the team to make a difference in customer satisfaction while being part of a thriving workplace that promotes growth and development.