Part-Time Banking: Customer Experience Pro

Scotiabank; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading financial institution is seeking a Customer Experience Associate in Richmond, BC to connect with customers and provide exceptional service. This role involves building strong relationships, assisting with banking needs, and promoting digital banking tools. Candidates should possess strong customer service and technical skills, while being able to work flexibly. The organization offers a rewarding career path, professional development opportunities, and a competitive compensation package.

Benefits

Professional development opportunities

Competitive compensation and benefits package

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Ability to assist in a professional, friendly manner.
• Comfortable in simple sales situations.
• Strong technical skills promoting digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customer needs.
• Explain complicated concepts simply in a target-based performance environment.

Skills

Customer service skills

Technical skills

Sales abilities

Job description

A leading financial institution is seeking a Customer Experience Associate in Richmond, BC to connect with customers and provide exceptional service. This role involves building strong relationships, assisting with banking needs, and promoting digital banking tools. Candidates should possess strong customer service and technical skills, while being able to work flexibly. The organization offers a rewarding career path, professional development opportunities, and a competitive compensation package.