Parking Enforcement Officer

City of Vancouver; Vancouver; On-site; CAD 80,000 - 100,000; Part time

Job summary

A major urban municipality is seeking a Parking Enforcement Officer to enforce parking bylaws and provide excellent customer service. The ideal candidate has strong oral communication skills, attention to detail, and the ability to work outdoors in all conditions. This position requires analysis and enforcement of bylaws while engaging with the community. Candidates will attend mandatory training and provide a clean driving record. Flexible availability for various shifts is also necessary.

Qualifications

• Completion of Grade Twelve required; additional courses are an asset.
• Experience in enforcement or customer service is essential.
• Ability to work outdoors in various conditions.

Responsibilities

• Enforce parking bylaws and regulations throughout the city.
• Issue parking tickets and respond to public complaints.
• Provide informative customer service to the public.

Skills

Excellent oral communication skills

Fluency in English (verbal and written)

Attention to detail

Strong computer skills

Investigative skills

Education

Completion of Grade Twelve

Courses from BCIT or the Justice Institute

Tools

MS Office

Handheld technology

Job description

Parking Enforcement Officer

Requisition ID: 45336

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most livable and environmentally sustainable cities. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose & Function

Parking Enforcement Officers (PEOs) enforce on‑street parking bylaws and programs that promote safety, the free flow of traffic, access to and availability of parking for both the public and local businesses which contributes to our City’s livability and vibrant economy. The Parking Operations & Enforcement Branch is seeking auxiliary staff for pre‑scheduled and on‑call shifts. The Parking Enforcement Branch operates 7 days per week, 363 days a year and is open from 6:00 AM to midnight.

Specific Duties & Responsibilities

• PEOs may enforce parking bylaws and regulations on foot, by bicycle and/or by driving City vehicles in assigned patrols across all areas of the City.
• Enforcement activities include issuing parking tickets at meters, within residential and commercial areas; issuing municipal code tickets (such as lawn sprinkling, noise abatement and anti‑idling); responding to parking complaints from the public, ensuring parking compliance in school, bus and other related parking zones, assisting in the identification and removal of abandoned or illegally parked vehicles, and arranging towing and impounding of vehicles for parking violations.
• PEOs work independently and provide informative customer service to the public by answering questions regarding bylaw tickets, parking policies, special events, providing directions and answering general inquiries, all in a professional manner. Public interaction may also include managing and resolving conflict situations. PEOs document ticket information for the City’s Adjudication process on both a handheld device and computer terminal. Officer testimony in court may be a requirement.

Qualifications

Education and Experience

• Completion of Grade Twelve, supplemented by courses from BCIT and/or the Justice Institute that support regulatory or enforcement activity are considered an asset.
• Experience in enforcement or providing customer service, working outdoors, or an equivalent combination of training and experience is essential.

Knowledge, Skills and Abilities

• Excellent oral communication skills are required to support the interpretation and explanation of bylaws and regulations, and to liaise with a variety of internal and external contacts.
• Fluency in English (verbal and written) is essential; other languages are an asset.
• Ability to learn, interpret and appropriately apply City By‑laws.
• Demonstrated experience and ability working with the public with tact, diplomacy and firmness to confidently handle confrontational situations.
• Ability to investigate complaints, assess violations, determine remedial action and enforce bylaws with impartiality, sound judgment and discretion.
• Attention to detail, investigative skills and ability to gather evidence is essential.
• Ability to accurately and factually record and prepare detailed activity reports.
• Ability to represent the City in adjudication and potentially court proceedings.
• Strong computer skills with proficiency in MS Office.
• Computer literacy (minimum of 30 wpm typing speed) and ability to use handheld technology.
• Demonstrate strong administrative skills including excellent writing ability to prepare detailed activity reports.
• Ability to abide by safe working practices, department policies and procedures.
• Ability to confidently read maps and travel safely and efficiently to specific locations.

PEO Working Requirements

• Ability to work with a minimum of supervision whilst upholding the highest standards of professionalism required in this position of trust.
• Ability to work in all areas of Vancouver.
• Ability to work outdoors in all weather conditions (rain, heat, snow) and have the stamina to be mobile (walk) long distances (20–25 km/day) on a daily basis (8‑hour shift).
• Ability to wear a uniform and maintain a professional appearance.
• Auxiliary status – auxiliary employees are hired to provide relief for regular full‑time employees, as such the number of shifts/hours will vary and are not guaranteed.

Working Hours

During high‑demand periods (winter, spring & summer vacation as defined by the Vancouver School Board) we require auxiliary staff to be available at least five days per week, including Saturday, Sunday and at least three weekdays on shifts between 6:15 AM and midnight. During low‑demand periods, at least three days per week including Saturday, Sunday and at least one weekday on shifts between 6:15 AM and midnight. Eight statutory holidays within a year.

Application Requirements

To be considered for this position the candidates must provide detailed information to support their application. A cover letter and resume including the following information is required:

• Why you are interested in the position.
• How your education and experience supports your ‘fit’ and interest in this position.
• Your work experience, education, skills, knowledge, and abilities demonstrating your qualifications for this position.

Information Session

As part of our recruitment process, we will require you to attend a half‑day information session tentatively scheduled on Saturday, February 14 2026 including the following:

• Typing test.
• Job information.
• Written assessment and screening interview.
• An observational job‑shadow opportunity with a PEO.

Training

• Successful candidates will be required to complete mandatory training which runs for a minimum of eight weeks (but may go up to twelve weeks), anticipated Monday to Friday with varying shifts.
• During the training period you must be available to work up to 35 hours per week.

Background Checks

A police record check and a driver’s licence check are required. A clearance requires the absence of any criminal charges or convictions related to this position.

Driver’s Licence and Record Checks

A current and valid Class 5 BC Driver’s Licence or higher with a safe driving record is required.

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five‑year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 14 days of this posting.
• Copy of your five‑year ICBC Driver’s Claims History directly from ICBC within 14 days of this posting.
• If you have less than five years driving experience in BC, a request must be made for out‑of‑province/country abstract and claims history.

Business Unit/Department: Engineering Services (1300)

Affiliation: CUPE 15 Non Pks

Employment Type: Auxiliary/Casual

Position Start Date: March 2026

Salary Information: Pay Grade GR‑017: $33.75 to $39.66 per hour

Number of Vacancies: Multiple

Application Close: January 25 2026

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

Before you click Apply here. Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date. In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5‑10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

Apply here