Overnight Front Desk Auditor — Guest Experience Pro

Hotel Equities; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent hotel management company is seeking a Night Auditor for its location in Edmonton. This role includes responsibilities such as checking guests in and out, processing payments, and ensuring safety protocols. Candidates must have a high school diploma and experience in hospitality service, particularly with major hotel brands. A flexible schedule, including weekends and nights, is required. The position offers starting wages of $17 per hour plus a night audit premium and various benefits including medical and dental coverage.

Benefits

Medical/Dental

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities

Reduced Room Rates

Referral program

Qualifications

• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• Basic computer skills to operate various property management and reservations systems.

Responsibilities

• Check guests in and out, processing transactions accurately.
• Answer phones and handle guest calls and requests.
• Ensure compliance with safety protocols at all times.

Skills

Customer service

Communication

Problem-solving

Basic math

Education

High School diploma or equivalent

Tools

Property management systems

Job description

A prominent hotel management company is seeking a Night Auditor for its location in Edmonton. This role includes responsibilities such as checking guests in and out, processing payments, and ensuring safety protocols. Candidates must have a high school diploma and experience in hospitality service, particularly with major hotel brands. A flexible schedule, including weekends and nights, is required. The position offers starting wages of $17 per hour plus a night audit premium and various benefits including medical and dental coverage.