Operations Supervisor

FedEx Canada; Winnipeg; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading global courier company is seeking an Operations Supervisor in Winnipeg, Manitoba. This role involves overseeing day-to-day sort operations and managing Cargo Handlers, ensuring compliance with safety policies. The ideal candidate should have a college degree and possess supervisory experience in a related field. Strong mentoring and organizational skills are essential, along with a valid driver's license. This position offers a dynamic work environment focused on employee development and safety.

Qualifications

• 2 years of FedEx sort operations or senior-level hourly experience, or supervisory experience in a related industry.
• Must possess a valid driver’s license and a good driving record.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.

Responsibilities

• Oversight of all Cargo Handler (CH) functions and direction of work activities.
• Mentoring, coaching, and training employees while ensuring compliance with policies.
• Accountability for department failures and finding suitable solutions.

Skills

Ability to mentor and coach

Strong organizational skills

Analytical skills

Conflict resolution

Team motivation

Education

College degree

Job description

Overview

This is an interview position plus CEV. This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day‑to‑day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function.

Responsibilities

The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations.

Required Knowledge, Skills and Abilities

• College degree
• 2 years of FedEx sort operations or senior‑level hourly role experience OR 2 years supervisory experience in a related industry
• Must possess a valid driver’s license and a good driving record

Preferred Leadership Development Stream

• Ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including maintaining DG certification)
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time‑sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner; listens and responds with empathy
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Additional Information

Job posting date: 02/10/2025; Job posting end date: 02/17/2026 at 3PM local time.

French Details

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Equal Employment Opportunity Statement

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et LGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.