Operations Supervisor

Nada Holdings, Inc.; Eastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A transportation equipment company in Eastern Ontario is seeking an Operations Supervisor to oversee daily operations and ensure optimal performance across teams. The ideal candidate will have at least 3 years of administrative experience in a supervisory role, along with strong leadership skills and process improvement abilities. This role offers a competitive salary and a comprehensive benefits package to support employee well-being.

Benefits

Competitive salary and benefit package

Paid Vacation and Personal Days Annually

Health, Dental, & Travel Medical Coverage

Life/Dependent Life and AD&D Insurance

LTD Benefits

Up to $500 Healthcare Spending Account

Awards' Program and Employee Referral Program

Company Team Events

Qualifications

• Minimum 3 years of administrative experience in a supervisory role.
• Intermediate - Advanced computer skills (Word, Excel, Outlook).
• Strong customer service skills; ability to deal with strong personalities.
• Excellent organizational skills; ability to multitask.

Responsibilities

• Oversee daily operations and ensure optimal performance across teams.
• Provide ongoing administrative support to the Service Manager.
• Assist customers via phone and email with requests regarding invoicing.
• Coordinate daily yard checks and trailer check-ins.
• Oversee the opening and closing of rentals and leases.

Skills

Leadership skills

Process improvement

Multitasking

Customer service skills

Organizational skills

Education

Completion of post-secondary education

Tools

Word

Excel

Outlook

Job description

Operations Supervisor

Transportation Equipment Network (TEN) is proud to be the North American leader in transportation equipment and solutions. We’re full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics. Equipped with decades of knowledge and experience, incredible customer track records, and a sharp perspective on the future of the industry, TEN offers full-service trailer solutions that keep businesses moving forward.

As an Operations Supervisor, you’ll oversee daily operations and ensure optimal performance across teams. The ideal candidate will have strong leadership skills, a keen eye for process improvement, and the ability to manage multiple priorities in a fast‑paced environment.

Benefits and Pay Details

• Competitive salary and benefit package
• Paid Vacation and Personal Days Annually
• Health, Dental, & Travel Medical Coverage
• Life/Dependent Life and AD&D Insurance, LTD Benefits
• Up to $500 Healthcare Spending Account
• Awards' Program and Employee Referral Program
• Company Team Events

Specific responsibilities include:

• Provide ongoing administrative support to the Service Manager, such as time and attendance, beans for the shop, and chargebacks for the shop.
• Assist customers via phone and email with requests regarding invoicing and prepare credits when required.
• Complete work order reversals and rebills.
• Revise all new operations leases, capital leases before getting them signed, and update leases in the system to bill properly.
• Coordinate daily yard checks and trailer check‑ins, and visual inspection of trailer units.
• Oversee the opening and closing of rentals and leases.

Qualifications

• Minimum 3 years of administrative experience in a supervisory role
• Completion of post‑secondary education
• Intermediate - Advanced computer skills (Word, Excel, Outlook)
• Strong customer service skills; ability to deal with strong personalities
• Excellent organizational skills; ability to multitask

While we appreciate every application, only candidates selected for an interview will be contacted due to the high volume of submissions.

TEN Canada Ltd. supports diversity, and we are proud to be an equal opportunity employer. We are committed to creating an accessible and inclusive environment for all employees and applicants. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.