Operations Senior

The Brick; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading retail company in Canada is seeking a management team member to assist with customer service operations and daily logistics. The ideal candidate should have a High School diploma, excellent communication skills, and 3-5 years of logistics or retail experience. Responsibilities include optimizing team performance, managing inventory control, and supporting operational metrics. This role offers competitive remuneration and a flexible benefits package.

Benefits

Health, Dental and Paramedical Services

Career progression potential

Employee discounts

Qualifications

• 3 to 5 years’ experience in furniture retail or warehouse logistics preferred.
• Proficient knowledge of systems and procedures required.
• Logistics organization and analysis experience is a plus.

Responsibilities

• Assist manager with daily operations and customer service tasks.
• Drive improvements through employee training and development.
• Establish a culture of teamwork and motivation in the department.

Skills

Knowledge of equipment such as Power Cart, Pallet Jack, RF scanner

Computer proficiency in MS Office

Excellent writing and analytical skills

Ability to motivate and multi-task

Proficient English communication

Education

High School diploma

Tools

RF scanner

MS Office

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our distribution centres!

Responsibilities

• Assists manager with the efficient operation of the customer service departments daily operations. This is including: product returns, merchandising, pick‑ups, potential Quality Control, Claims, inventory control and office operations.
• Supports manager with all financial and operational metrics for each area are defined and met on a monthly basis
• Drive improvements through employee training and development, performance management, strategic planning, design of task and conceptual thinking regarding best practices
• Align the goals and objectives of the department with that of the company; financial, service, cost reduction, maintaining efficiency and inventory management.
• Establish a culture of high motivation, teamwork, good performance and compliance through periodic review
• Assist with various inventory control duties including cycle count and inventory shrink/write off discrepancy research

Qualifications

• Knowledge and use of equipment such as Power Cart, Pallet Jack, RF scanner
• Computer proficiency in MS Office, analysis, data and generate reports
• Maintain proficient knowledge of product
• Maintain proficient knowledge of systems and procedures
• Ability to motivate and multi‑task
• Proficient knowledge of professional English verbal and written communication
• High School diploma
• Prefer 3 to 5 years’ experience in furniture retail or warehouse logistics
• Excellent writing and analytical skills
• Logistics organization and analysis
• Experience with emphasis on customer relations, staffing, organizing, motivating, supervising, communicating and negotiating

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]