Operations Manager

CBI Home Health; Saskatoon; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading community healthcare provider in Saskatoon seeks an Operations Manager to oversee residential service operations. You will lead a dynamic team to ensure quality care for residents, facilitate staff training, and maintain compliance with safety and licensing standards. The ideal candidate has a degree in a related field, five years of experience in residential services, and excellent leadership and organizational skills. Join us to make a positive impact in the lives of those we support.

Benefits

Comprehensive benefits package

Flexible work schedule

Paid training and orientation

Qualifications

• Minimum of five years experience overseeing a residential service.
• Experience in training and monitoring staff for personal and intimate care.
• Knowledge of residential care licensing.

Responsibilities

• Oversee day-to-day operations of residential services.
• Provide interactive leadership and guidance to staff.
• Ensure safety standards and documentation compliance.

Skills

Leadership

Interpersonal skills

Problem-solving

Organizational skills

Education

Diploma or degree in Therapeutic Recreation, Continuing Care, Social Work, or Nursing

Tools

N/A

Job description

Operations Manager - Saskatoon Children's Homes - 12 month term

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. Learn more at cbihomehealth.ca.

CBI Home Health –is hiring an Operations Manager for the Specialized Community Services (SCS) in Saskatoon for the Children's Emergency Placement Homes. You are a dynamic leader with a proven track record of managing 24 hours per day, 7 days per week in community based homes who can effectively balance the needs of our supported individuals and business needs to achieve efficient operations and a quality service experience.

Reporting to the Director/Senior Operations Manager or designate you will oversee the efficient operation of multiple residences, while leading and coaching staff in the provision of quality service that ensures residents are living their best life. Leading by example, the Operations Manager is an integral part of the Leadership Team in creating a culture of excellence and quality care based on a Person-Centered approach.

In addition to overseeing the day-to-day administration of the home, the Operations Manager is also responsible for setting staff direction, ensuring resident outcomes are achieved and the appropriate systems and resources are in place to support workflow and supported individuals.

Because Your Care Matters.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Here’s a closer look at our total rewards and benefits

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon
• Comprehensive benefits package including Group RRSP, extended medical and dental coverage
• Employee Perks and Discount Programs through our partnership with Perkopolis
• Employee and Family Assistance Program
• Paid orientation, training and development with opportunities to grow your career

What You Will Do

• Overseeing a residential service that is person centred and goal oriented.
• Day to day provision of interactive leadership, guidance, support and direction to staff through coaching, mentoring, role while exemplifying CBI Home Health SCS Vision and Values.
• Provides staff feedback on performance, including corrective action and as necessary develops performance improvement plans in consultation with human resources.
• Liaises with support networks, collaterals and families where applicable in the development and actualization of the participants person-centred plan, including their care plan.
• Manage ongoing maintenance of all residences and equipment ensuring monthly inspections are completed to ensure safety standards and licensing requirements are met.
• Ensures necessary documentation, reporting requirements and contractual obligations are met or exceeded in accordance with CBI Home Health policies, Ministry of Social Service requirements and best practices.

What You Will Need To Be Successful

• Diploma or degree or related experience in related field (e.g., Therapeutic Recreation, Continuing Care, Social Work or Nursing).
• Minimum of five years experience overseeing a residential service.
• Experience in providing training and consistent monitoring of staff related to personal and intimate care and medication administration.
• Demonstrated track record of interactive, pro-active leadership and strong interpersonal, problem solving, staff development/training and resident experience skills.
• An effective mentor who builds strong teams, effectively delegates responsibilities, monitors performance, and takes immediate action to correct performance.
• Ensure quality assurance by conducting regular monitoring to ensure staff adhere to a disciplined approach to following processes to ensure a quality lifelong experience for residents.
• Strong organizational and communication skills along with the ability to prioritize and juggle multiple demands simultaneously.
• High professional standards; exercises the appropriate balance of influence and authority to achieve mutual success.
• Knowledge of residential care licensing
• Class 5 Driver’s License & reliable vehicle, and 2 million liability insurance on the vehicle that you will be using for work each day.
• A satisfactory Criminal Record Check including Vulnerable Sector Search
• Valid Standard/Intermediate First Aid and CPR Level C
• Clear TB Test results

Recruitment Technology Disclosure:

We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation. #HHSCS