Operations Manager

NAPA Canada; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading auto parts distribution company in Toronto is seeking a District Operations Manager. This role involves managing the efficiency of multiple stores, driving sales, and ensuring compliance with company standards. The ideal candidate will have over five years of management experience, strong leadership skills, and a track record of optimizing performance through analytical abilities. Join a team committed to professional development and benefit from a competitive salary and attractive perks.

Benefits

Competitive salary

Ongoing training

Company discounts

Qualifications

• 5+ years of management experience, including 2 years in multi-unit management.
• Track record of developing and motivating teams.
• Experience managing budgets and operational KPIs.

Responsibilities

• Lead and support store managers across multiple locations.
• Drive district sales and profitability through performance metrics.
• Ensure compliance with company policies and safety regulations.

Skills

Leadership skills

Analytical abilities

Interpersonal skills

Job description

Your route

We are seeking a District Operations Manager located in the GTA (West).

We offer a competitive salary along with a range of attractive benefits and company discounts. Additionally, we provide ongoing training throughout your career to support and guide your professional development.

Reporting to the General Manager, you will be responsible for the organizational efficiency of stores in terms of compliance with NAPA’s customer service standards, achieving financial goals, and supporting the district’s sales development efforts.

You will work in collaboration with store managers to ensure that operational improvement priorities are addressed.

Your Main Responsibilities

• Lead and support store managers and teams across multiple locations within the district
• Drive district sales and profitability by monitoring performance metrics and implementing action plans
• Ensure compliance with company policies, safety regulations, and operational procedures
• Analyze financial reports, budgets, and forecasts to optimize district performance
• Collaborate with other departments (e.g., sales, finance, HR) to ensure seamless operations and customer experience
• Identify and implement process improvement initiatives and cost‑saving strategies
• Conduct regular store visits to assess operations, merchandise presentation, and customer experience
• Prepare detailed operational reports for senior management and recommend solutions for operational challenges

Under the hood

To Join Our Team, You Need, Among Other Things

• Minimum of 5 years’ experience in management, with at least 2 years in multi‑unit or district management
• Strong leadership skills with a track record of developing and motivating teams
• Excellent analytical abilities and experience managing budgets and operational KPIs
• Exceptional communication and interpersonal skills
• Ability to travel regularly within the district

About The Division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom‑Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!