operations management senior consultant

Government of Canada - Central; Markham; On-site; CAD 70,000 - 90,000; Full time

Job summary

A government agency in York Region, Markham is seeking a management consultant to analyze and provide advice on managerial methods and organization. The role requires a Bachelor's degree and 5+ years of experience. Responsibilities include developing quality standards, conducting research, and supervising staff. This position offers health benefits in a fast-paced environment.

Benefits

Health benefits

Dental plan

Health care plan

Qualifications

• 5 years or more in management or consultancy roles.
• Ability to analyze and propose improvements to managerial methods.
• Experience supervising and training staff.

Responsibilities

• Analyze and provide advice on managerial methods.
• Develop quality management and assurance standards.
• Conduct research to determine policy effectiveness.
• Propose improvements to methods and systems.
• Plan re-organization of operations.
• Supervise and train staff.
• Oversee development of communication strategies.
• Coaching team members.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Team player

Education

Bachelor's degree

Tools

Data analysis software

Zoho CRM

MS Office

Enterprise resource planning (ERP) software

Zendesk

Job description

Overview

Languages: English

Education

• Bachelor's degree

Experience

5 years or more

Work location

On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Consulting firm

Responsibilities

• Analyze and provide advice on the managerial methods and organization of an establishment
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems and procedures
• Plan the re-organization of operations
• Supervise staff
• Train staff
• Oversee development of communication strategies
• Coaching

Experience and specialization

• Data analysis software
• Zoho CRM
• MS Office
• Enterprise resource planning (ERP) software
• Zendesk

Area of specialization

• Business management
• Operations management

Additional information

• Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Team player

Benefits

• Health benefits
  • Dental plan
  • Health care plan