Operations Consultant

Sephora USA, Inc; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading beauty retailer is looking for an Operations Consultant in Vancouver. This part-time role involves maintaining stockroom organization, assisting cashiers, and providing excellent customer service. Candidates should have 1-2 years of experience in retail, good organizational skills, and be available evenings, weekends, and holidays. The role offers competitive compensation ranging from CAD$19.85 to CAD$24.80 per hour along with potential bonuses and benefits.

Benefits

Competitive benefits program

Performance-based bonuses

Learning and development initiatives

Qualifications

• 1-2 years of experience in retail or stockroom capacity is preferred.
• Possess good computer and arithmetic skills.
• Flexibility including evenings, weekends, and holidays is required.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients.
• Assist in training cashiers and consultants on POS systems.
• Maintain cleanliness and organization within the cashier zone.
• Participate in inventory control and stockroom organization.

Skills

Retail/client service experience

Organizational skills

Effective communication

Time management

Education

High School graduate or equivalent

Job description

Job ID: 281177
Store Name/Number: BC-Oakridge Park (1582)
Address: 650 West 41st Ave Unit # 3340, Vancouver, BC V5Z 2M9, Canada (CA)
Full Time/Part Time: Part Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
• Participate in programs to reduce shortage/loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

MEANINGFUL REWARDS

The compensation ranges between CAD$19.85 - CAD$24.80/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.