Operations Agent - Contract - 18495

LRO Staffing; Montreal; On-site; CAD 40,000 - 50,000; Full time

Job summary

A staffing agency is seeking a skilled Operations Agent to work at their Montreal Agency Operations Center. This role involves the secure handling and processing of banknotes, ensuring accuracy and attention to detail. Ideal candidates will have a high school diploma, relevant cash handling experience, strong communication skills, and must be proficient in French. The position is full-time with a duration of 6 months, possibly extending, requiring on-site work.

Qualifications

• Experience handling cash, banking, or retail.
• Ability to learn custody and control procedures rapidly.
• Flexibility to adapt to varying work shifts.

Responsibilities

• Provide custody and control of banknotes.
• Process and reconcile banknotes on high-speed equipment.
• Contribute to the continuous improvement of processes.

Skills

Strong mathematics skills

Attention to detail

Oral communication skills

Task prioritization

Proactive approach

Physical fitness for lifting parcels

French proficiency

Education

High school diploma

Job description

About the Opportunity

Our public sector client is seeking a skilled Operations Agent to join the Montreal Agency Operations Center. This is an exciting opportunity to play a key role in ensuring the secure handling, processing, and reconciliation of banknotes while supporting critical currency operations. Working as part of a collaborative team, you will contribute to safeguarding the integrity of Canada’s financial system and the continuous improvement of operational processes.

Duties include but are not limited to :

Under the direction of the Currency Team Lead :

• Provide dual custody and control of banknotes
• Prepare, ship and receive banknotes
• Process and reconcile banknotes on high-speed equipment and participate in their destruction
• Examine parcels, and address and solve various operational problems
• Maintain the security and integrity of the assets of the team and the Bank
• Enter data into various operating systems
• Make a positive contribution to the continuous improvement process
• Other related activities and deliverables, as required

About You

The successful candidate will have the following :

• High school diploma with strong mathematics skills and relevant experience (i.e. handling cash, banking and / or retail experience, shipping / receiving experience)
• Proven ability to quickly learn and adhere to custody and control procedures, consistently demonstrating strong attention to detail and a high level of accuracy
• Strong oral communication skills with the ability to communicate tactfully and work effectively as a collaborative team member
• Proven ability to efficiently prioritize tasks and adapt positively to changes in daily workflow
• Demonstrated flexibility in adapting to rotating tasks and varying work schedules, with a strong willingness to work overtime when needed to support team goals and operational demands
• Demonstrated ability to take initiative and adopt a proactive approach in identifying opportunities for innovation and enhancing work processes
• Proven ability to stand for extended periods and perform physically demanding tasks, including bending and lifting parcels weighing approximately 5 to 24 kg
• French required
• Valid Reliability Status security clearance

Additional Qualifications

• Knowledge of ISO standards
• Experience in processing and handling banknotes
• Knowledge of high-speed banknote processing systems

About the Job

• Duration : 6 months, with the possibility of extension
• Location : On-site at the Montreal Agency Operations Center
• Work Environment : Full-time (37.5 hours per week); overtime may be required