Operational Reporting Specialist (12-month contract)

Best Buy Canada; British Columbia; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading retail technology company is seeking an Operational Reporting Specialist to enhance operational intelligence and support strategic projects. The ideal candidate has extensive experience in reporting and analytics, proficiency in tools like PowerBI and Excel, and a background in AI/ML applications. This role emphasizes remote work while collaborating with teams from the Vancouver office.

Benefits

Employee discounts on awesome tech

Flexible health benefits

Wellness program

Development opportunities

Qualifications

• Minimum of 1-3 years of experience in retail.
• 3-5 years of experience in reporting and analytics.
• Demonstrated ability to translate business needs into automated reporting solutions.

Responsibilities

• Ensure operational reports are stable and accurate.
• Build and maintain dashboards with BI software to meet business needs.
• Collaborate across teams to develop complex data models and performance tools for store support.

Skills

Reporting and analytics

Advanced proficiency in Microsoft Excel

PowerBI

SQL

AI/ML tools

VBA

Tools

Azure ML

Python

SSRS

Job description

You’ll love it here! Join our collaborative team as an Operational Reporting Specialist and provide specialized expertise in reporting, tool optimization and business analysis to support the company’s operational strategy and goals.

As part of our evolving reporting strategy, you’ll play a key role in transforming how data is consumed across the organization. From automating legacy reports to embedding AI into decision workflows, your contributions will directly shape our operational intelligence roadmap.

We practice a remote first working model, leveraging in-person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative, and social purposes.

What you’ll do:

• Ensure operational reports are stable and accurate.
• Build and maintain dashboards with BI software to meet business needs.
• Create data visualizations and widgets that clarify key metrics.
• Partner with corporate and field leaders to address data issues and reporting queries.
• Collaborate across teams to develop complex data models and performance tools for store support.
• Design and manage reports, scorecards, and performance tools for retail locations.
• Respond promptly to emails in the reporting inbox.
• Provide leadership with analysis and reporting for strategic projects and initiatives.
• Organize and manage complex data from multiple sources using SQL or other tools.
• Leverage AI and machine learning models to identify trends, anomalies, and predictive insights in operational data, supporting proactive decision-making.
• Develop and maintain intelligent dashboards that incorporate natural language queries and automated alerts for key performance indicators.
• Collaborate with data science and engineering teams to integrate AI-driven modules into reporting platforms, including forecasting, clustering, and classification models.
• Help educate leaders on reporting and performance management.

What we’re looking for:

• Minimum of 1-3 years of experience in retail.
• 3-5 years of experience in reporting and analytics.
• Advanced proficiency in Microsoft Excel, PowerBI, and/or SSRS, with 3-5 years of experience.
• Experience with AI/ML tools such as Azure ML, Python or AutoML platforms.
• Familiarity with reporting automation frameworks and scripting languages (e.g., Python, R, PowerShell).
• Demonstrated ability to translate business needs into automated reporting solutions using advanced analytics and visualization tools.
• 3-5 years of advanced experience with VBA and SQL.

Why you’ll love it here:

• Remote-first work environment.
• Employee discounts on awesome tech.
• Flexible health benefits and wellness program.
• Development opportunities to build new and transferable skills.

We are an equal opportunities employer and welcome applications from diverse candidates.