On-Site IT Support Specialist — Plant & Production Systems

JELD-WEN; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading global manufacturer of building products is seeking an IT Site Support Specialist in Winnipeg, Manitoba. The role focuses on maintaining high uptime for plant equipment and requires strong interpersonal skills and technical expertise. Candidates should have a Bachelor's degree in IT and several years of relevant experience. This position offers competitive compensation and an on-site work environment.

Benefits

Competitive compensation

Medical and dental benefits

Retirement program

Qualifications

• 3-5 years of on-site IT support experience in manufacturing or industrial environments.
• Strong understanding of ITIL concepts and processes.
• Hands-on experience with network administration.
• Excellent analytical, troubleshooting, and communication skills.

Responsibilities

• Serve as the primary on-site responder for all IT incidents.
• Install, configure, and maintain desktop computers and peripheral devices.
• Provide first-level support for ERP, MES, CRM, and other applications.
• Document requests and maintain an accurate IT asset inventory.

Skills

Self-starter

Customer service orientation

Attention to detail

Adaptability to technology changes

Physical ability to lift hardware

Education

Bachelor’s degree in IT or related field

Tools

Service-NOW

Microsoft Windows

TCP/IP

DHCP

DNS

VLANs

firewalls

Wireless technologies

Job description

A leading global manufacturer of building products is seeking an IT Site Support Specialist in Winnipeg, Manitoba. The role focuses on maintaining high uptime for plant equipment and requires strong interpersonal skills and technical expertise. Candidates should have a Bachelor's degree in IT and several years of relevant experience. This position offers competitive compensation and an on-site work environment.