OMNI Department Lead: Customer Experience & Ops

Walmart Canada Corp; Strathmore; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading retail company is seeking an OMNI Department Manager in Strathmore, Alberta. This role involves providing exceptional customer service, contributing to online grocery processes, and leading a team of OMNI Associates. Responsibilities include training staff, managing back office operations, and ensuring high cleanliness standards. Ideal candidates will have strong customer service skills and experience in team development.

Qualifications

• Customer service skills to assist with shopping needs.
• Ability to train and develop team members.

Responsibilities

• Participates in training and development of OMNI Associates.
• Completes Back Office Setup.
• Checks email and completes daily picks.
• Maintains cleanliness similar to fresh associates.

Job description

A leading retail company is seeking an OMNI Department Manager in Strathmore, Alberta. This role involves providing exceptional customer service, contributing to online grocery processes, and leading a team of OMNI Associates. Responsibilities include training staff, managing back office operations, and ensuring high cleanliness standards. Ideal candidates will have strong customer service skills and experience in team development.