Office Services & Facilities Clerk

Gowling WLG; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading international law firm in Calgary is seeking an Office Services Clerk to support various office operations. The role involves document assembly, mail handling, and hospitality duties, requiring excellent attention to detail and the ability to work in a fast-paced environment. Ideal candidates will have strong interpersonal skills and a commitment to client service. The position offers extensive benefits including health coverage, 15+ vacation days, and a supportive work culture.

Benefits

100% employer-paid health coverage

15+ vacation days

Parental leave top-up

Employer-matched retirement savings plan

Employee assistance program

Qualifications

• Administrative or Office Services experience in a professional services environment is an asset.
• Strong commitment to professionalism, taking care of client and firm needs courteously.
• Ability to lift a maximum of 50 lbs is required.

Responsibilities

• Provide support to Office Services and Hospitality including document assembly and mail distribution.
• Assist with office moves and general maintenance duties.
• Ensure excellence in food and beverage services.

Skills

Interpersonal skills

Communication skills

Teamwork skills

Attention to detail

Ability to handle a demanding workload

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

Reporting to the Office Services Supervisor, the Office Services Clerk will be responsible for supporting Firm Office Services including document assembly, reception coverage, incoming/outgoing mail, and deliveries. The successful candidate is organized, detail-orientated, and dedicated to excellent external and internal client service.

This role will work from 9 am to 5 pm Monday to Friday each week with the willingness to work from 7:30 am to 3:30 pm to provide vacation coverage for the Hospitality Coordinator when required. Office Services supports event planning and will require overtime from time to time.

RESPONSIBILITIES

• Provide support to all areas within Office Services and Hospitality including but not limited to photocopying and document assembly, mail distribution, sanitization, courier desk, and preparing boardrooms for client meetings and events;
• Assist with office moves and provide general maintenance duties as required;
• Set up meetings on our client floor ensuring all details including setup and catering align with our commitment to excellence;
• Ensure excellence in food and beverage services including but not limited to opening the afterhours snack cupboard, restocking and cleaning up following late events and client meetings;
• Assist with maintaining and cleaning café spaces on practice floors;
• Work as part of a team to ensure timely response to requests, and excellent internal and external client service;
• Other duties as assigned.

QUALIFICATIONS

• A Highschool Diploma is required;
• Administrative or Office Services experience in a professional services environment is an asset;
• Excellent interpersonal, communication, and teamwork skills;
• Strong commitment to professionalism, and taking care of client and firm needs in a courteous manner;
• Demonstrated ability to work well independently, and in a team environment;
• Ability to handle a varied and demanding workload with experience prioritizing and organizing workflow for efficiency;
• Ability to work in a fast paced environment, moving throughout the firm and transporting materials on an ongoing basis. The ability to lift a maximum of 50 lbs is required;
• Strong attention to detail with preference given for demonstrated experience with Microsoft Office Suite;
• ProServe certification is preferred or willingness to be certified.

BENEFITS/PERKS

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

• 100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
• Benefits coverage for Firm members and their dependents from day one!
• 15+ vacation days
• Parental leave top-up for 26 weeks (after 12 months of full-time employment)
• Group Retirement Savings Plan with employer match
• Financial protection through short & long-term disability, life, accident & critical illness insurance
• Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
• Recognition awards, appreciation events, and a supportive, collaborative work culture
• Perks and preferred pricing programs, referral bonuses and more

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.