Nurse Specialist Administrator

University Hospitals Sussex NHS Foundation Trust (279); Brighton; On-site; CAD 46,000 - 50,000; Full time

Job summary

A healthcare organization in Canada seeks an experienced administrator to support the cardiac teams in coordinating patient pathways. This role includes triaging patient communications, managing appointments, and ensuring effective data handling. Candidates should have high-level administration experience, excellent IT skills, and familiarity with NHS structures. The position offers a salary between £24,937 and £26,598 per annum, pro-rata, and encourages applications from those with a commitment to diversity and inclusion.

Qualifications

• Experience in high-level administration and data analysis through qualifications or practical experience.
• Excellent IT skills and ability to learn new systems quickly.
• Knowledge of cardiac pathways from referral to treatment.

Responsibilities

• Monitor the specialist nurse shared email inboxes and manage queries.
• Liaise with the waiting-list coordinator regarding changes.
• Process test results for MDT discussions and appointments.

Skills

High-level administration

Data analysis

IT skills

Customer care skills

Team work

Confidential information handling

Education

Experience in NHS or large organisation

Tools

Hospital database systems

Job description

University Hospitals Sussex NHS Foundation Trust (279)

Closing date: 16 January 2026

Overview

Support the administration of the pathways for patients diagnosed with cardiac conditions such as heart failure, aortopathy and inherited cardiac conditions. Triage patient emails and phone calls, and handle administrative enquiries. Ensure all patient and clinical information is available to make informed treatment decisions. Collate test results for MDT discussions and clinic appointments. Coordinate and book nurse clinic and telemedicine appointments. Record outcomes to reflect activity accurately. Support processes required for effective MDT meetings, including record keeping and onward referral. Support general administrative duties for the nurse specialist teams.

Main duties of the job

• Monday – AM: Admin to heart failure team (RSCH)
• Monday – PM: Admin to heart failure team (RSCH)
• Tuesday – AM: Admin to ICC team (RSCH)
• Tuesday – PM: Admin to ICC team (RSCH)
• Tuesday – AM: Admin to heart failure team (RSCH)
• Tuesday – PM: Admin to ICC team (RSCH)
• Thursday – AM: Admin to ICC team (RSCH)
• Thursday – PM: Admin to Aortopathy team (RSCH)
• Friday – AM: Admin to heart failure team (RSCH)
• Friday – PM: Admin to heart failure team (RSCH)

About us

Working for our organisation, UHSussex values diversity and inclusion. Our Outstanding for Caring CQC rating reflects commitment to excellent care. Staff networks support breaking down barriers, and we offer buddy schemes for new members. We are proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules. Applicants will therefore need to already have the right to work in the UK to be considered.

Main Duties and Responsibilities

• Monitor the specialist nurse shared email inboxes, handling administrative queries and highlighting urgent matters.
• Liaise with the waiting‑list coordinator about cancellations, postponements, and urgent upgrades, keeping nurse specialists updated.
• Communicate daily with staff across NHS and private health care organisations, including cardiac bookings, general managers, clinical directors, consultants, service managers, ward clerks and community teams.
• Notify the clinical team of any patient requiring clinical support.
• Ensure accurate recording and dissemination of patient information.
• Work with specialist nurses to improve data quality, produce audits of the MDT, roll out patient surveys, and collate information.
• Support clinical audit by entering data into clinical systems.
• Identify and address problem areas to reduce waiting times and organise meetings as needed.
• Support operational meetings administratively.
• Assist in induction and training of new clerical staff.
• Answer team calls, triage and collect relevant information, and deal with enquiries independently.
• Contact patients, where appropriate, to explain treatment pathways.
• Collate test results for MDT discussions and clinic appointments.
• Book nurse clinic and telemedicine appointments.
• Record outcomes accurately.
• Support MDT meetings with record keeping and onward referral.
• Responsible for missing outcomes on Careflow for specified clinics.
• Support general administrative duties for the specialist nursing teams.

Person Specification

• Experience in high‑level administration and data analysis through qualifications or practical experience.
• Experience working in the NHS or a large organisation, understanding complex structures.
• Excellent IT skills and ability to learn new systems quickly.
• Capability to work without close supervision, set deadlines and manage resources.
• Experience handling confidential information and adherence to Caldicott; proven customer‑care skills.
• Evidence of effective team working.
• Ability to manage own work without direct supervision.
• Knowledge of cardiac pathways from referral to final treatment and extraction of information from medical records.
• Knowledge of PAS and other hospital database systems.
• Experience with NHS and medical records.
• Understanding of cardiology terminology.

Equality, Diversity and Inclusion

• Evidence of personal development to improve understanding of equalities issues.
• Evidence of championing diversity in previous roles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to verify no previous convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Salary

£24,937 to £26,598 per annum, pro‑rata