North America HR Shared Services Lead (Hybrid)

Hitachi Vantara Corporation; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global technology and services company is seeking an HR Shared Services Lead in Toronto, Ontario. This role, on a fixed-term contract until December 2026, manages a team providing first-level HR support and oversees responsibilities including onboarding, payroll, and case management. The ideal candidate will possess a degree in HR, over 5 years of HR experience, and strong organizational skills. This hybrid position promotes an inclusive environment and values diversity.

Qualifications

• 5+ years of experience in HR.
• HR Certification or pursuing designation (CHRP/CHRL preferred).
• Experience in shared services environment.

Responsibilities

• Supervising HR Shared Services Specialists and managing daily tasks.
• Managing end-to-end onboarding and coordinate with hiring managers.
• Leading HR projects and ensuring data integrity in HRIS.
• Initiating and managing leave cases and payroll-related items.
• Responding to employee inquiries and tracking cases.

Skills

Customer service

Collaboration

Critical thinking

Organizational skills

Attention to detail

Education

University degree or diploma in HR or related field

Tools

MS Office

M365

Workday

Case management tools

Job description

A global technology and services company is seeking an HR Shared Services Lead in Toronto, Ontario. This role, on a fixed-term contract until December 2026, manages a team providing first-level HR support and oversees responsibilities including onboarding, payroll, and case management. The ideal candidate will possess a degree in HR, over 5 years of HR experience, and strong organizational skills. This hybrid position promotes an inclusive environment and values diversity.