Night Auditor Lobstick Lodge

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hotel in Jasper is seeking a dedicated Night Auditor for a full-time winter seasonal position, starting December 15, 2025, and ending May 2026. This role requires processing guest arrivals and departures, handling inquiries, and balancing cash. Ideal candidates should possess customer service skills, basic accounting knowledge, and the ability to work night shifts. Join a supportive team that values collaboration, and enjoy perks such as free access to attractions and discounts on hotel services.

Benefits

Free access to Pursuit attractions

50% off for friends on attractions

Discounts on hotel stays, dining, and retail

Access subsidized mental health resources

Qualifications

• Self-starter with basic accounting skills.
• Ability to work evenings and nights.
• Experience in customer service is preferred.

Responsibilities

• Process telephone calls.
• Register arriving guests and assign rooms.
• Balance cash and complete balance sheets.
• Provide information on hotel facilities and services.

Skills

Personality traits of a top‑notch Front Desk Agent

Basic accounting skills

Customer Service oriented

Ability to accept direction

Ability to work within a team

Experience as Front Desk Agent

Education

Minimum grade 12 education or equivalent

Tools

Basic knowledge of accounting

Basic knowledge of computers

Job description

Job Details

Full‑time, winter seasonal position beginning December 15, 2025 and ending May 2026. This role is a Night Auditor position based in Jasper, AB, with a starting wage of $19.00 per hour. You will work four night shifts per week, with additional desk support as required.

Responsibilities

• Process telephone calls.
• Process group arrivals and departures.
• Register arriving guests and assign rooms.
• Process guests’ departures, calculate charges and receive payment.
• Take, cancel, and change room reservations.
• Resolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as required.
• Refer major guest complaints to Hotel Manager or Front Desk Supervisor.
• Balance cash and complete balance sheets, cash reports, and related forms.
• Provide information on hotel facilities and services, and local points of interest.
• Arrange services required for guests with special needs.
• Provide information regarding room status and special guests to other departments.
• Learn the Emergency Response Manual thoroughly.
• Learn the Night Audit procedures.
• Perform related Front Desk duties as directed by Supervisor.

Skills & Experience Required

• All the personality traits of a top‑notch Front Desk Agent.
• Basic accounting skills and a self‑starter.
• Minimum grade 12 education or equivalent.
• Basic knowledge of accounting and computers an asset (will train).
• Experience as Front Desk Agent an asset.
• Ability to accept direction and work with minimal supervision.
• Customer Service oriented.
• Ability to work evenings and nights.
• Ability to work within a team.

About Pursuit Collection

We connect people to iconic places through unforgettable and inspiring experiences. Our team members are thoughtfully united by their unique power to inspire and invigorate, working across hotels, lodges, attractions, transport, retail, food and beverage, tours, and travel products located throughout the Canadian Rockies, Alaska, Montana, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Work Environment

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, ensuring you feel supported and valued.

Perks & Benefits

• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.
• Equal Employment Opportunities.

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, or other protected characteristics. We encourage individuals who are eligible to work in Alberta to apply and join our inclusive team! If you can’t apply online or need accommodation during the application process, please contact our Talent & Acquisition Team at [e-mail].