Night Audit Jasper AB Columbia Icefield

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent hospitality company in Jasper, Alberta is seeking a Night Audit to supervise guest services during nighttime hours. Responsibilities include providing excellent guest service, operating the front desk during late hours, and ensuring a smooth check-in and check-out process. Ideal candidates will have previous front desk experience, strong organizational skills, and current Alberta Pro Serve Certification. This seasonal, full-time role offers an inspiring work environment in the Canadian Rockies.

Benefits

Housing and meals provided at $19 per day

Referral bonus of $250

Free access to Pursuit attractions

Discounts on hotel stays and dining

Access to mental health resources

Qualifications

• Enjoy working autonomously and independently.
• Previous cash handling and hotel front desk experience required.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide nighttime supervision and guest service.
• Educate guests on Pursuit Attractions.
• Operate the point of sale system accurately.

Skills

Guest-service oriented mindset

Strong organization and time management skills

Friendly and approachable demeanor

Attention to detail

Education

Current Alberta Pro Serve Certification

Job description

Overview

Pursuit Collection, Jasper, AB — Night Audit position at Glacier View Lodge (GVL). Seasonal, full-time; $19 per hour. This role reports to the Glacier View Lodge Hotel Manager and Supervisor. Shifts are from 11:00 pm to 7:00 am.

Responsibilities

• Provide nighttime supervision and guest service at the GVL Front Desk between 11 pm and 7 am


• Educate guests on Pursuit Attractions and guide them through the purchasing process


• Provide a professional, friendly and efficient check-in and check-out experience


• Answer and direct Columbia Icefield and GVL phone calls and emails


• Coordinate efforts to accommodate guest requests


• Maintain knowledge of Maestro, Expedia, Booking.com and Wizard systems


• Maintain cleanliness of the GVL Lobby, Moraine Lounge and guest areas


• Operate the point of sale system with accuracy and handle cash, credit cards and cash-out forms


• Communicate with co-workers and management, forwarding observations and comments in a timely fashion


• Uphold environmental stewardship standards


• Other duties as assigned

Qualifications

• Enjoy working autonomously and independently


• Current Alberta Pro Serve Certification required


• Strong organization and time management skills; passion for delivering a great guest experience


• Previous cash handling, hotel front desk and night auditing experience


• Guest-service oriented mindset and ability to work in a team


• Friendly, approachable and proactive demeanor


• Ability to think creatively, make quick judgments and stay positive


• Attention to detail, speed, consistency, follow-through and ability to work with minimal supervision


• Able to lift up to 50 pounds


• Willingness to work mornings, evenings or night shifts as required


• Meets Pursuit grooming policies and standards

Work Environment

Beautiful and inspiring location in the Canadian Rockies. You will have opportunities to explore scenery and wildlife while contributing to a welcoming guest experience. The role involves teamwork with colleagues from around the world and participation in team events. It is a dynamic, fast-paced environment with physical tasks such as walking, stairs, bending and lifting up to 50 pounds with assistance.

Perks and Benefits

• Housing and meals provided at $19 per day (based on double occupancy)


• Refer a friend to the team and earn a $250 referral bonus


• Join an inclusive, global team and make life-long connections


• Free access to Pursuit attractions and 50% off for friends


• Discounts on hotel stays, dining and retail


• Access subsidized mental health and wellness resources

Equal Employment Opportunity

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you require accommodation during the application or hiring process, contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, only applicants selected for further consideration will be contacted.

To apply or for more information, please contact our Talent Acquisition Team at [e-mail].