Night Audit, Glacier View Lodge

Pursuit Collection; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Canada is seeking a Night Audit professional for a seasonal, full-time role from April to October. You will ensure excellent guest service during nighttime hours, perform cash control duties, and maintain a welcoming front desk environment. Key qualifications include a current Alberta Pro Serve Certification and previous experience in hotel front desk duties. The position requires a friendly, autonomous, and adaptable candidate who can operate independently while making valuable contributions to the team.

Benefits

Free access to Pursuit attractions and discounts for friends

Discounts on hotel stays and dining

Access to mental health and wellness resources

Qualifications

• Enjoy working autonomously and independently.
• Must be flexible to work mornings, evenings or night shifts.
• Previous hotel front desk and night auditing experience preferred.

Responsibilities

• Provide nightly supervision and guest service at the Front Desk.
• Educate guests on Pursuit Attractions.
• Maintain cleanliness of the lobby and guest areas.

Skills

Customer service orientation

Organization skills

Autonomous work style

Team collaboration

Adaptability

Education

Current Alberta Pro Serve Certification

Tools

Maestro

Expedia

Booking.com

Wizard

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Role & Responsibilities

This is a seasonal, full‑time position from April until October and reports to the Glacier View Lodge Hotel Manager and Supervisor. In the Night Audit role, you will work within the team of other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL), providing nighttime supervision and guest service at the GVL Front Desk between 11 pm and 7 am. The Night Audit, in addition to Front Desk Agent duties, performs the daily cash control duties relating to the GVL and should enjoy working autonomously and independently. This is a multi‑faceted position and can include any, or all, of the following:

• Providing nighttime supervision and guest service at the GVL Front Desk between 11 pm and 7 am
• Educating guests on Pursuit Attractions and guiding them through the purchasing process
• Provide a professional, friendly and efficient check‑in and check‑out process
• Answering and directing Columbia Icefield and GVL phone calls and emails
• Coordinating efforts to accommodate guest requests
• Knowledge of Maestro, Expedia, Booking.com, Wizard
• Maintaining cleanliness of GVL Lobby and Moraine Lounge and guest areas
• Operate the point of sale system with accuracy and efficiency, the responsible handling of cash, credit cards, and cash out forms
• Communicate with co‑workers and management, forward observations and comments in a timely fashion
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigned

Required Skills & Qualifications

• Enjoy working autonomously and independently
• Current Alberta Pro Serve Certification (Required)
• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Previous cash handling, hotel front desk, hotel night auditing experience, assets
• Guest service‑oriented mindset and enjoys working in a team environment
• Friendly, approachable, interactive nature
• Ability to think outside the box with quick, thoughtful judgement and a positive attitude
• Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
• Able to lift 50 pounds (suitcases, laundry bags and mail)
• Enjoy working with a team in a busy, fast‑paced environment
• Meet the grooming and appearance standards
• Exceptional guest‑service skills and a friendly, approachable, interactive nature
• Seeking mature, energetic, dependable candidate that is self‑motivated with little supervision
• Very important: must be flexible to work mornings, evenings or night shifts as required

The starting wage for this role is $19.00/hour.

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; our team members include a diverse group of professionals who share a passion for adventure. Our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU and a member of the S&P SmallCap 600 index, specializing in attractions‑led hospitality and consistently delivering value to shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse, and we embrace the extraordinary, turning moments into memories.

Pursuit Perks

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.