New Home Sales Administrator

Mattamy Homes; Kitchener; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading homebuilder is seeking a New Home Sales Administrator in Kitchener, Ontario. The role involves providing administrative support to sales consultants, acting as the first point of contact for customers, and ensuring the sales center is presentable. Candidates must have a high school diploma, a valid driver's license, and strong customer service skills. Weekend availability is required for this full-time position.

Qualifications

• Must have a valid license and access to a vehicle.
• Ability to work both as part of a team and independently.

Responsibilities

• Act as the first point of contact for prospective purchasers.
• Prepare Purchase and Sale Agreements and maintain purchaser files.
• Ensure the Sales Centre is presentable at all times.

Skills

Customer service background

Organizational skills

Time management

Communication skills

Computer literacy

Education

High school diploma

University or College graduate

Tools

MS Office applications

Job description

Location: Kitchener, Ontario

Company: Mattamy Homes Canada

Department: Sales Department, Greater Toronto Low Rise Division

Employment Type: Full-Time

Reports to: Sales Manager

Mattamy Homes is a forward-thinking homebuilder focused on positive impact in the community. Our team is collaborative and committed to growth, inclusivity, and delivering value to homeowners. This description reflects the current opportunity and our culture.

What we offer

The New Home Sales Administrator works in a Mattamy Sales Office and provides administrative assistance to the Sales Consultants, reporting to the Sales Manager. Candidates should be available to work in offices across the GTA as required and must be available to work weekends (Saturday / Sunday).

What you’ll do

• Act as a representative of Mattamy as the first point of contact for prospective purchasers.
• Receive and direct incoming emails and telephone calls in a courteous, professional, and timely manner.
• Prepare Purchase and Sale Agreements, Amendments and related documents.
• Enter homeowner information for Purchase and Sale Agreements into the corporate database.
• Prepare and maintain all purchaser files.
• Track customer interactions in the corporate database.
• Ensure the Sales Centre is clean, fully stocked, and presentable at all times.
• Other office duties as required.

What you bring

• Minimum high school diploma.
• Must be available to work weekends (Saturday / Sunday).
• Must have a valid license and access to a vehicle. Must be willing to travel to different GTA Sales Offices as requested.
• Strong customer service background with prior experience in a customer service role.
• Good organizational and time management skills.
• Computer literacy with experience in MS Office applications. An outgoing personality with the ability to greet and address individuals in a professional manner.
• Strong communication skills – both verbal and written.
• Ability to work both as part of a team and independently in a fast-paced environment.
• Exhibit the highest degree of honesty and professionalism.
• Ability to work in a demanding, fast-paced, team-oriented setting.

Bonus Points

• University or College graduate

We encourage applicants who meet most of the role requirements to apply. It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we’re passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. We are on a journey toward a welcoming, barrier-free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Qualified applicants will be contacted directly by the Talent Acquisition team.