Network Support Engineer

Grant Thornton; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A professional services firm in Toronto is seeking an IT Network Support Engineer to join their team. The ideal candidate will have over 5 years of IT Operations experience and expertise in Azure networking, Aruba LAN technologies, and network security. Responsibilities include providing support for cloud infrastructure, implementing network solutions, and ensuring optimal performance. The firm offers benefits like profit sharing, flex days, and a comprehensive wellness program.

Benefits

Profit sharing

Flex days

RRSP contributions

Wellness benefits

Work from anywhere in Canada for 4 weeks in summer

Qualifications

• 5+ years of professional experience in IT Operations.
• Strong knowledge of networking protocols and concepts.
• Knowledge of Azure network design principles.

Responsibilities

• Provide network administration and support for Azure cloud infrastructure.
• Implement and manage Aruba LAN solutions.
• Monitor network performance and troubleshoot issues.

Skills

Microsoft Azure networking services

Aruba LAN technologies

Palo Alto Prisma Access

Networking protocols (TCP/IP, DNS, DHCP, VLANs)

Network security best practices

Analytical thinking

Effective communication

Job description

Overview

Who we are

We are Doane Grant Thornton, a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada and are committed to our colleagues, clients and the communities where we work and live.

We are seeking a skilled IT Network Support Engineer with expertise in cloud networking, branch office networking and Zscaler to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining secure network infrastructure, ensuring optimal performance and security.

Responsibilities

• Provide network administration and support for branch office and Azure cloud infrastructure
• Assist with architectural design, planning and deployment of network and network security technologies
• Act as a network subject matter expert in projects working with cross-functional teams
• Administer network security technologies including HTTP and web security gateways, proxies, caches, firewalls, SSL/TLS, GRE, IPsec tunneling, VPNs, DLP, anti-virus, spam and spyware solutions, advanced threat detection and analytics
• Implement and manage Aruba LAN solutions, including switches, access points, and network access control
• Configure and maintain cloud-based firewall services, including policy management and threat detection
• Implement and manage Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions
• Monitor network performance and security, troubleshooting issues to ensure availability and reliability
• Follow change management processes, including the creation and review of change requests
• Collaborate with IT teams to integrate network security solutions with existing systems and applications
• Document network configurations, procedures, and troubleshooting steps
• Provide level 3 incident support
• Provide operational activities when required after-hours and on weekends
• Other relevant duties as assigned and required

Qualifications

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Network Support Engineer? Like the colour purple? Great. Here’s a few more boxes we’re also hoping you can tick:

• 5+ years of professional experience in IT Operations
• Proven experience with Microsoft Azure networking services, Aruba LAN technologies and Palo Alto Prisma Access
• Strong knowledge of networking protocols and concepts, including TCP/IP, DNS, DHCP, and VLANs
• Knowledge of network security best practices and compliance standards in cloud environments
• Knowledge of Azure network design principles
• Strong analytical thinking, the ability to analyze complex problems and use a systematic approach to find solutions
• Effective communication and collaboration skills
• Ability to lift/move up to 25 pounds

What’s in it for you

What’s in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Our special culture shines through when we have the opportunity to connect in person. We are working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?