National Education and Professional Relations Manager

Merz Aesthetics; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global aesthetics company seeks a Medical Education Manager in Burlington, Canada. The role involves developing medical education strategies, engaging with healthcare professionals, and managing budgets. Ideal candidates will have over 3 years of experience in the Medical Device or Pharmaceutical industries, particularly in Aesthetics. Key skills include excellent communication, leadership, and project management abilities. Proficiency in Microsoft Office is essential.

Qualifications

• 3+ years of experience in the Medical Device & Pharmaceutical Industries, preferably in Aesthetics.
• Ability to work independently with all levels of employees.
• Proficient in Microsoft Office applications.

Responsibilities

• Lead the development of medical education strategies and programs.
• Create education metrics and seek feedback from healthcare professionals.
• Develop customer & KOL engagement strategies.
• Manage budgets and assess return on investment.

Skills

Excellent communication skills

Leadership skills

Problem-solving skills

Project management skills

Financial acumen

Team player

Detail-oriented

Tools

Microsoft Office

Job description

Essential Duties and Responsibilities

1. Education Strategy & Program Development

• Lead the development of the medical education strategy and programs to support the Merz aesthetics portfolio and brand strategies
• Partner with medical affairs and marketing to ensure the clinical data & narrative within the educational programs is in line with strategy & best represents Merz brands
• Collaborate with healthcare professionals to understand their injectable and device learnings needs and when appropriate, co-create content with health care professionals to further elevate the quality of education

2. Execution & Measurement

• Create education metrics & seek feedback from HCPs to validate the success of programs and to continually improve educational offerings
• Elevate the reach and frequency of medical education through developing content that can easily be executed by the field force
• Equip the field force with the skill, knowledge and ability to successful organize and execute medical education programs
• Utilize digital platforms to invite, track and execute medical education to continue to learn and evolve the offerings

3. Customer Engagement & KOL Development Strategy

• Develop a key customer & KOL engagement strategy in conjunction with commercial and medical affairs to maximize collaborations, advocacy and Merz loyalty
• Understand the needs of the identified key customers and KOLs, to ensure the engagement plan provides mutually beneficial value to Merz & the identified HCPs
• Track, monitor or coordinate the engagements with identified key customers and KOL across all functional areas to build off interactions and maximize the impact.
• Track, monitor and leverage the utilization of Canadian HCPs by Merz Global and other Regions

4. Budget Management

• Appropriately manage the budget and continually assess return on investment to evolve and improve the impact

Knowledge, Skills and Abilities

• Excellent presentation, written and oral communication skills.
• Excellent leadership, team building, communication (oral and written), problem solving and project management skills required. Financial skills and business acumen are essential.
• Must be able to work independently, confidently and effectively with all levels of employees.
• Must be proficient in Microsoft Office applications including Word, Excel and PowerPoint
• Must be able to travel and adhere to a rigorous schedule

Qualifications

Required 3 years

Broad knowledge of the Medical Device & Pharmaceutical Industries acquired through experience, preferably in Aesthetics

Behaviors

Required

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well