Medical Transportation Clerk

Northwest Employment Works; Fort Frances; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community organization in Fort Frances is seeking a Medical Transportation Clerk to manage travel arrangements for community members accessing health services. The ideal candidate will have strong communication skills, detail orientation, and a high school diploma. Responsibilities include coordinating rides, maintaining records, and ensuring cultural sensitivity in service delivery. Preference is given to qualified Couchiching Band members. The salary is commensurate with experience.

Qualifications

• Minimum 1 year experience in an office or clerical setting.
• Prior experience in health services or transportation coordination is preferred.
• Valid Ontario 'G' Driver’s License and clear Vulnerable Sector Check.

Responsibilities

• Coordinate community members accessing medical appointments and travel.
• Manage local rides and long-distance travel via NIHB.
• Maintain accurate records with cultural sensitivity.

Skills

Verbal and written communication skills

Attention to detail

Proficiency in Microsoft Office

Financial literacy

Education

High school diploma or equivalent

Certification in office administration or health services

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Medical Transportation Clerk

Job Category: Couchiching First Nation; Job Type: Full Time; Job Location: Fort Frances.

Couchiching First Nation is seeking an organized, approachable, and highly detailed Medical Transportation Clerk to serve as the first point of contact and coordinator for community members accessing medical appointments and travel. This pivotal role ensures seamless access to essential health services by managing local rides, coordinating long‑distance travel through the Non‑Insured Health Benefits (NIHB) program, and maintaining accurate records with cultural sensitivity.

Applicants must meet the following criteria:

• High school diploma or equivalent is required. Additional education or certification in office administration, health services, or a related field is an asset.
• Minimum 1 year of experience in an office or clerical setting, including data entry and file management.
• Prior experience working in health services, transportation coordination, or with Indigenous communities/organizations is preferred.
• Excellent verbal and written communication skills.
• High level of attention to detail and accuracy.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Knowledge of the Non‑Insured Health Benefits (NIHB) program, or willingness to learn.
• Financial literacy and ability to track invoices, receipts, and program expenses.
• Ability to work with minimal supervision and accept direction.
• Valid Ontario “G” Driver’s License and clear Vulnerable Sector Check.
• A good understanding and respect for Couchiching First Nations culture, traditions, practices, and lifestyles is a must.
• Ability to speak or willingness to learn Ojibway is considered an asset.

Salary commensurate with education and experience. All applicants will be subject to a Criminal Record Check (with Vulnerable Section Query).

How to Apply:

Applicants should include their resume, cover letter, and three references. References must include three employment‑related references and written permission to contact those references. You can submit your application to Couchiching First Nation Human Resources by email, mail, or in person.

By Email: [e-mail]

Postal mail or in person at: Human Resources: Couchiching First Nation, RMB 2027, RR2, Fort Frances, Ontario P9A 3M3

All suitable, qualified Couchiching Band members shall be given first preference. While we appreciate all who apply, only those selected for an interview will be contacted. All late applications will be returned unopened. All incomplete applications will be returned to the applicant. CFN welcomes applicants from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.