Medical Transport Captain

St Luke's ElderCare; Headquarters; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Canada is seeking a passionate Medical Transport Captain to join their team. This role is vital in ensuring the safe and comfortable transportation of clients, assisting with daily care needs. Candidates must have a valid Class 4 driving licence and CPR certification, with previous experience in medical transport preferred. Strong communication and interpersonal skills are essential, as is the ability to respond to medical situations during transport. Join us to make a significant difference in the lives of our clients.

Qualifications

• Possess a valid Class 4 driving licence.
• Defensive driving certification is preferred.
• Possess valid CPR and AED certification; certification must be kept current.
• Prior experience in medical transport or related fields is highly advantageous.
• Strong communication skills, with ability to work collaboratively.

Responsibilities

• Safely transport residents ensuring punctual and comfortable journeys.
• Operate medical transport vehicles according to safety protocols.
• Assist residents with boarding and alighting from the vehicle.
• Monitor residents’ well-being during transit.
• Respond to medical situations as necessary.

Skills

Driving skills

Interpersonal skills

Emergency response knowledge

Basic vehicle troubleshooting

Education

Valid Class 4 driving licence

CPR and AED certification

Certified Paramedic qualification

Job description

We are seeking a passionate and resourceful MedicalTransport Captain to join our Transport Office team. In this role, you will play a vital part in ensuring the safe, punctual, and comfortable transportation of our clients while supporting their daily care needs. You will take ownership of maintaining vehicle readiness, coordinating transport schedules, and ensuring client well-being during journeys.

Responsibilities

• Safely transport residents to and from nursing homes, hospitals, specialist clinics, and community appointments, ensuring punctual, smooth, and comfortable journeys.
• Operate medical transport vehicles in accordance with traffic regulations, defensive driving principles, and organisational safety protocols.
• Assist residents with boarding and alighting, including wheelchair handling, securing mobility aids, and ensuring proper seatbelt and safety restraints.
• Monitor residents’ general well-being during transit and perform basic visual health observations, escalating concerns to nursing or centre staff as required.
• Respond appropriately to medical or emergency situations during transport, including administering basic life support (CPR/AED) when necessary, in accordance with training and protocols.
• Ensure vehicle records are updated in CAMs and daily schedules comply to TMS.
• Conduct daily vehicle inspections to ensure roadworthiness, cleanliness, and readiness for medical transport, including checks on safety and emergency equipment.
• Support nursing homes with ad‑hoc transport needs (eg. medicine pick‑up)
• Assist with maintaining a clean, safe, and orderly environment within the vehicle.
• Undertake multi‑skilled tasks or other duties as assigned.

Requirements

• Possess a valid Class 4 driving licence.
• Defensive driving certification is preferred.
• Possess valid CPR and AED certification; certification must be kept current.
• Certified Paramedic qualification is preferred (optional). Training will be provided for candidates without the certifications.
• Prior experience in medical transport, hospitals, nursing homes, ambulance services, or community care settings is highly advantageous.
• Demonstrated ability to handle elderly or medically vulnerable individuals with care, patience, and professionalism.
• Basic knowledge of emergency response procedures and safe patient handling techniques.
• Experience in basic vehicle troubleshooting or mechanical repair is a plus.
• Strong interpersonal and communication skills, with the ability to work collaboratively with healthcare, nursing, and operations teams.
• Able to work independently, manage time effectively under tight schedules, and adapt to changing transport needs.
• Basic proficiency in digital transport/log systems.

About St Lukes Eldercare

St Lukes ElderCare (SLEC) is a Christian healthcare provider dedicated to enriching the lives of seniors in Singapore, regardless of race, language and religion.

Guided by our GRACE philosophy of care, we are committed to providing compassionate and holistic care that fosters autonomy and choice. To empower elders of varying needs, from the fit to the frail, we offer a comprehensive suite of services islandwide. These include community‑based programmes that promote active ageing; centre‑based offerings such as day care, rehabilitation and nursing; residential (nursing home) services for long‑term care; and home‑based services covering medical, nursing and therapy needs.

Leveraging our legacy of over 25 years, we are on an unstoppable mission to transform care challenges of Singapore's ageing population. Through innovation, collaboration and education, we seek to elevate the community care sector, where elders thrive in their golden years and age with dignity, independence and joy.

Incorporated in 1999, SLEC is a registered charity and an Institution of a Public Character.