Medical Office Assistant - General Surgery Clinic at Groves Memorial Community Hospital

Groves Hospital & Foundation; Centre Wellington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Centre Wellington seeks a proactive and motivated Medical Office Assistant to support daily operations at the General Surgery Clinic. Responsibilities include scheduling appointments, managing patient records, and assisting medical staff. Ideal candidates will have a Medical Office Administration program background or equivalent experience, excellent communication skills, and a typing speed of at least 50 wpm. The role offers a salary of $20.00 - $23.00 per hour based on experience.

Qualifications

• Proactive and strong problem-solver.
• Ability to multi-task and take ownership.
• Good team player, adaptive and friendly.

Responsibilities

• Answer phone calls and manage patient inquiries.
• Maintain patient records and ensure confidentiality.
• Assist medical staff with administrative tasks.

Skills

Medical Office Administration program

Excellent interpersonal skills

Basic IT Troubleshooting

Typing speed of 50-60 wpm

Excellent oral and written communication skills

Multilingualism

Medical office experience

Microsoft office competency

EMR (Accuro) competency

Solid planning and organization skills

Education

Bachelors Degree

Medical Office Administration program or equivalent

Job description

Posted on behalf of the General Surgery Clinic at Groves Memorial Community Hospital

____________________________________________________________________________________

November 26, 2025

GENERAL SURGERY CLINIC at GROVES MEMORIAL COMMUNITY HOSPITAL

MEDICAL OFFICE ASSISTANT (FULL TIME)

One (1) Full Time Medical Office Assistant position is available in the General Surgery Clinic at Groves Memorial Community Hospital (GMCH).

Role Summary:

We are looking for a dynamic, experienced, and highly-motivated individual to help manage our practice. There will be a senior office manager for help and guidance. The ideal candidate will be proactive, a strong problem-solver, and capable of taking initiative. You will be responsible for supporting the clinic’s daily operations and contributing to a positive and professional environment.

Duties and Responsibilities:

• Answer phone calls, schedule appointments and manage patient inquiries.
• Maintain patient records and ensure confidentiality of sensitive information.
• Assist medical staff with administrative tasks as needed.
• Handle billing and insurance claims processing.
• Schedule appointments and surgeries within the hospital.
• Management day to day issues as they arise, including complaints.
• Maintain a positive and professional relationships with patients and co-workers.
• Other duties as assigned.

Qualifications and Skills:

• Medical Office Administration program or equivalent experience.
• Bachelors Degree is preferred.
• Excellent understanding of medical terminology and OHIP schedule of benefits.
• Excellent interpersonal skills.
• Basic IT Troubleshooting.
• Typing speed of 50-60 wpm or more.
• Ability to multi-task and willingness to take ownership of several clinic responsibilities.
• Excellent oral and written communication skills.
• Impeccable English and multilingualism is an asset.
• Medical office experience for one year.
• Microsoft office competency.
• EMR (Accuro) competency preferred.
• Solid planning and organization skills.
• To be successful in this role, you need to be a good team player, adaptive, friendly, able to build spirited relationships, thrive on challenges, and continuously drive your own learning and development.

Hours of work:

• 8 hour shift (8-4 or 9-5)
• Monday to Friday
• 35 hours per week
• Weekends as needed

Salary: $20.00 - $23.00 per hour, based on experience

How to apply:

If you are passionate about healthcare and possess the skills required for this role, we encourage you to apply by submitting your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position. Please email your application to [e-mail]

We look forward to welcoming you to our surgical team and making a positive impact in our community.