Managing Director – St. Joseph’s Continuing Care Centre
Hourly Rate - $54.82-$68.52 (Commensurate with Experience)
Permanent, Full Time
Start Date – As soon as possible
Reporting to the Chief Operating Officer – Hospital, the Managing Director is accountable for the effective, efficient, and compliant operation of St. Joseph’s Continuing Care Centre’s South Bay Road and Lasalle Sites. Operating within the LEADS in a Caring Environment Capabilities Framework, the Managing Director ensures that services and operations are delivered in alignment with the organization’s mission, vision, and values; approved performance standards; fiscal parameters; and all applicable federal and provincial legislation, including the Public Hospitals Act.
This role provides strategic, operational, and people leadership across all departments, with a strong focus on patient-centered care, quality, safety, accountability, and collaboration in a unionized healthcare environment.
Key Accountabilities
Leadership and Governance
- Provide executive leadership consistent with the organization’s mission, values, and ethical framework.
- Ensure compliance with corporate by-laws, sponsor expectations, legislation, and regulatory requirements.
- Represent the organization to government bodies, Ontario Health, community partners, funders, and the media as required.
Operational and Strategic Management
- Lead the execution of the organization’s strategic and operational plans, ensuring alignment with available resources and performance expectations.
- Participate in the development and oversight of operating and capital budgets, including facility construction and rehabilitation activities.
- Ensure effective coordination of all departments to support safe, high-quality, holistic patient care.
- Oversee the stewardship, security, maintenance, and disposal of physical assets.
Quality, Risk, and Safety
- Guide the development, implementation, and monitoring of Quality Improvement Plans and organizational quality standards.
- Lead Continuous Quality Improvement (CQI), patient safety, and risk management programs.
- Ensure compliance with occupational health and safety legislation and promote a safe and healthy workplace.
- Oversee emergency preparedness and disaster planning, testing, and documentation.
People and Culture
- Provide leadership, mentorship, and direction to a team of managers, physicians, staff, students, and volunteers.
- Foster a culture of accountability, ownership, engagement, and continuous improvement.
- Promote positive labour relations and maintain effective working relationships with bargaining agents and workplace partners.
- Ensure performance standards are applied consistently and that performance issues are addressed fairly and decisively.
Patient and Community Focus
- Ensure the primacy of the patient in all organizational activities and decisions.
- Address patient and family concerns and complaints as required.
- Promote an interdisciplinary, systems-based approach to patient care, education, and research.
- Represent the organization within the broader healthcare community and maintain collaborative partnerships.
Qualifications
Education and Professional Requirements
- Post-secondary degree from a program of at least three (3) years’ duration,
- Successful completion of, or enrollment in, a management program with a minimum of 100 hours of instruction.
Experience and Knowledge
- Minimum of three (3) to five (5) years’ experience in a managerial or supervisory role within the health or social services sector.
- Demonstrated senior leadership experience in a complex, regulated, and unionized environment.
- Extensive knowledge of the Public Hospitals Act and related regulations.
- Proven ability to lead change, manage risk, and drive quality and performance improvement.