Manager, Store/Optician I

FYidoctors; Saskatoon; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local retail optical provider in Saskatoon seeks a Manager, Store/Optician I to deliver exceptional customer service and lead a dynamic team. This full-time role requires a minimum of two years in retail customer service and one year in a leadership position, along with a Registered Optician certification in Saskatchewan. Join us for a rewarding career with excellent benefits and growth opportunities.

Benefits

Comprehensive benefits package

Continuous training and development

Collaborative workplace culture

Qualifications

• Minimum two years’ experience in a customer service-focused retail environment.
• Minimum one year experience in a leadership role.
• Ability to thrive in a dynamic environment.

Responsibilities

• Cultivating a culture of teamwork and collaboration.
• Providing training and coaching to support staff growth.
• Managing accounts receivable and payable.

Skills

Customer service experience

Leadership experience

Organizational skills

Problem-solving skills

Communication skills

Time management

Proficiency in Microsoft Office Suite

Education

Registered Optician in the province of Saskatchewan

Job description

If you’re passionate about style and helping customers, find their perfect fit – and have experience in retail customer service, we'd love to hear from you!

We’re excited to fill an existing position, join our team at Factory Optical – Saskatoon – Lawson Heights Mall – partners of solis optics, as a Manager, Store/Optician I!
This position is a full-time position working 30-40 hours per week. We’re open Monday to Saturday.

In this role you’ll deliver exceptional service, enhance the lives of our customers, in a supportive, dynamic, and rewarding environment.

What Will You Be Doing?

• Cultivating a culture of teamwork, collaboration, trust and dedication
• Providing training, development, and coaching to support staff growth and performance
• Establishing clear revenue targets and leading the team to achieve them
• Hiring, onboarding and training new team members
• Providing exceptional customer service with every customer interaction
• Coordinating and managing staff and doctor schedules
• Managing accounts receivable and accounts payable (AR/AP)
• Ensuring accurate and timely benefits submissions and maintaining up-to-date tracking
• Managing inventory to ensure accuracy and product availability
• Handling bank deposits and performing bank reconciliations
• Performing other duties and responsibilities as required to support store operations

What Do You Bring?

• A minimum of two years’ experience in a customer service-focused retail environment
• A minimum of one year experience in a leadership role
• Registered Optician in the province of Saskatchewan
• Excellent organizational, time management, and communication skills
• Thrives in a dynamic environment, effectively managing competing tasks and responsibilities
• Demonstrated flexibility, effectively managing competing tasks and responsibilities
• Strong problem- solving skills with the ability to adapt and excel in dynamic work environments
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to drive results through effective leadership, people management and team development

How You'll Benefit:

• A comprehensive benefits package featuring exceptional optical coverage
• Rapid and ongoing growth, providing a consistently challenging and rewarding environment
• A workplace culture that fosters collaboration and teamwork
• Continuous training and development opportunities to support your career growth

Why You Should Join Us:

solisoptics,a division ofFYihealthgroup,isyour neighborhoodretail optical shop, offering quality eyewear and experience to match.A great selectionof on-trend and luxury eyeglasses at a competitive price. A frame for every face.Atsolisoptics,you'llhave a meaningful impact on people's lives and have fun doing it.

AtFYihealthgroup, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they berequired, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experienceand team member experience.

#SOLIS