Manager, Commercial Excellence

Fresenius Kabi Canada; Toronto; Hybrid; CAD 90,000 - 110,000; Full time

Job summary

A global healthcare company is seeking a Manager, Commercial Excellence in Toronto, Canada. The role involves leading initiatives that enhance profitability and growth, focusing on CRM optimization, process improvement, and customer segmentation. Ideal candidates have a degree in business or life sciences and possess strong analytical and communication skills. This full-time role offers a hybrid work model and a comprehensive benefits package.

Benefits

Health and dental benefits

Company matched RRSP program

Generous vacation plan

Paid float days and paid sick days

Hybrid work model

Employee assistance program

LinkedIn learning subscription

Professional growth opportunities

Qualifications

• 3–5 years’ experience in commercial excellence, project management, analytics, or sales process transformation.
• Ability to work independently and cross-functionally at all organizational levels.
• Willingness to travel up to 25%.

Responsibilities

• Lead and implement Commercial Excellence strategies in alignment with global and regional initiatives.
• Enhance CRM adoption and efficiency; identify gaps and recommend improvements.
• Provide market insights to regional and global leadership.

Skills

Analytical skills

Problem-solving

Communication skills

Education

Degree in business or life sciences

Job description

Overview

Join to apply for the Manager, Commercial Excellence role at Fresenius Kabi Canada

Position Summary

Fresenius Kabi Canada is seeking a Manager, Commercial Excellence to lead initiatives that enhance the effectiveness, profitability, and growth of our commercial functions. Reporting to the CEO, this role serves as the Canadian head of Commercial Excellence and the key link between Canadian operations and global / regional teams.

You will drive the implementation of the Commercial Excellence Roadmap in line with our 2026 Vision, focusing on CRM optimization, process improvement, customer segmentation, and analytics. By fostering collaboration across sales, service, and marketing, you will help strengthen the Fresenius Kabi brand and expand market share across Canada.

Responsibilities

• Lead and implement Commercial Excellence strategies in alignment with global and regional initiatives.
• Optimize go-to-market approaches, sales effectiveness, marketing performance, pricing / tender management, and reporting.
• Enhance CRM adoption and efficiency; identify gaps and recommend improvements.
• Partner with sales, service, and marketing to refine processes, customer segmentation, and territory design.
• Support development of sales force training, incentive programs, and performance dashboards.
• Provide market insights to regional and global leadership, driving data-based decision making.

Qualifications

• Degree in business or life sciences.
• 3–5 years’ experience in commercial excellence, project management, analytics, or sales process transformation—ideally in pharmaceuticals, generics, or medical devices.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and cross-functionally at all organizational levels.
• Willingness to travel up to 25%.

Benefits

• Health and dental benefits that start on your first day of employment
• Company matched RRSP program
• Generous vacation plan with one extra day accrual for each year of service
• Paid float days and paid sick days
• Hybrid work model (on-site 3 days per week at 165 Galaxy Blvd.)
• Employee assistance program
• Casual office dress code
• LinkedIn learning subscription
• Employee recognition program
• Professional growth and development opportunities

More About Us

As ONE team, the companies in the Fresenius Group are committed to providing lifesaving and life-changing healthcare solutions on a global scale. Fresenius Kabi Canada combines experience, expertise, innovation, and dedication to make a difference in the lives of patients worldwide.

Inclusion and Equal Opportunity Employment

We embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace. We are an equal opportunity employer. In accordance with the Accessibility for Ontarian with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with candidates to meet their needs and provide an accessible candidate experience. If you are a person with a disability and require assistance during the application process, please let us know ([e-mail]).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Pharmaceutical Manufacturing