MAJE PT Keyholder - Halton Hills, ON

MAJE; Halton Hills; On-site; CAD 30,000 - 60,000; Part time

Job summary

A luxury fashion retailer in Ontario is seeking a passionate and experienced PT Keyholder. You will support the store leadership by ensuring smooth operations and providing exceptional customer service. The role requires at least one year of retail or customer service experience, with a strong focus on fashion trends and team motivation. Enjoy competitive pay, generous discounts, and a people-first culture while advancing your retail management career.

Benefits

50% employee discount

Generous paid time off

Paid parental leave

Employee Assistance Program

Qualifications

• 1+ year of experience in retail or customer service, supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.
• Excellent communication skills; friendly and approachable.

Responsibilities

• Assist with daily operations, cash handling, opening/closing, and KPI tracking.
• Provide exceptional service with product knowledge and achieve sales targets.
• Maintain high store standards and oversee stock replenishment.

Skills

Customer service excellence

Leadership and supervision

Fashion knowledge

Excellent communication skills

Job description

Overview

PT Keyholder at MAJE – Location: Maje, Toronto Premium Outlets

About SMCP

SMCP embodies Parisian elegance with Sandro and Maje. We pursue accessible luxury, sustainability, and memorable experiences. Operating in over 47 countries, we are financially stable and growing, led by a strong senior leadership team. Our culture emphasizes engagement, inclusivity, and corporate social responsibility, with sustainability goals for 2030. Collections reflect casual elegance and evening sophistication for those who value style and sustainability.

Why SMCP

SMCP is a forward-thinking fashion house where innovation and sustainability come together. We focus on growth, stability, and internal mobility, guided by a dedicated senior leadership team. Our culture fosters creativity, engagement, and meaningful career opportunities. Joining SMCP means being part of an evolving story where passion, creativity, and sustainability are at the forefront. Learn more about our values on SMCP Global. We style happiness at work — join our fashion-forward team!

What You’ll Do

As a Keyholder, you’ll support the store leadership team to ensure smooth operation and deliver an exceptional customer experience. You’ll use your passion for fashion and customer service to create memorable moments for clients. Your leadership will show through opening/closing procedures, and you will take on responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. You’ll also build lasting relationships with customers, provide styling advice, and deliver personalized service in an inclusive environment.

What You’ll Do in Detail

• Leadership & Supervision: Lead and supervise the team in the absence of the Store Manager/Assistant Manager; assist with daily operations, cash handling, opening/closing, and KPI tracking.
• Customer Service & Sales: Provide exceptional service with product knowledge and recommendations; build a client book; achieve sales targets; address issues promptly.
• Store Operations & Visual Merchandising: Maintain high store standards; oversee stock replenishment to align with demand and visual standards.
• Team Collaboration & Development: Support new hires; promote a growth-focused culture; motivate the team to meet sales goals.
• Brand Experience & Client Engagement: Create an inclusive, personalized shopping experience; guide clients through their shopping journey.

Who You Are

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.
• K neck of fashion trends knowledgeably and passionately.
• Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
• Adaptable and open to pursuing a career in retail management.
• Social media presence is a plus but not required.
• Flexible availability, including evenings, weekends, and holidays, is required.

Join a Career That Fits Your Lifestyle

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With a 50% shopping discount and seasonal wardrobe offering, you’ll stay aligned with the latest collections. A cell phone contribution is provided as well.

We offer generous paid time off, paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP) for guidance and mental health support. MAVEN Family Planning provides additional family planning and wellness support.

Through extensive product knowledge training, industry insights, and the Retail Stylist Program, you’ll refine your expertise, elevate your skills, and impact the client experience. With mentorship and professional development support in a dynamic workplace, you’ll find a career that’s rewarding and inspiring.

At SMCP, you’re a valued part of a team that celebrates passion, creativity, and excellence. We offer a people-first culture and a engaging workplace where your contributions matter. Ready to take your love for fashion to the next level? Apply today and join the SMCP Dream Team!