Machine Operator (Team Lead)

Highbridge Human Capital; Markham; On-site; CAD 50,000 - 65,000; Full time

Job summary

A manufacturing company in Markham is seeking a Machine Operator (Team Lead) to supervise a small team and operate gummy production equipment. The ideal candidate will have 2-3 years in food or pharmaceutical production and a strong understanding of GMP standards. This full-time position offers growth opportunities and an annual performance-based bonus.

Benefits

Annual performance-based bonus

Growth opportunities

Collaborative environment

Qualifications

• 2-3 years experience in food, confectionery, or pharmaceutical production.
• Previous experience as a Line Leader / Team Lead.
• Strong understanding of GMP / HACCP standards.
• Mechanically inclined, able to perform minor adjustments.
• Good communication skills and reliability.

Responsibilities

• Operate and monitor gummy production equipment.
• Lead and assign tasks to a small team.
• Oversee daily sanitation and compliance.
• Track and report production metrics.
• Support equipment installation and operation.

Skills

Leadership

Quality & Compliance

Problem-Solving

Teamwork & Communication

Reliability

Job description

The Machine Operator (Team Lead) is a key member of our production team, responsible for operating and monitoring gummy production equipment while leading a small team on the line. Reporting to the Production Manager, this role ensures smooth production flow, compliance with GMP standards, and effective team coordination in a regulated manufacturing environment.

This is a permanent, full-time opportunity to join a growing team and directly support JY Care’s commitment to high-quality Canadian manufacturing.

Position Description

The Machine Operator (Team Lead) is responsible for:

• Production & Equipment Operation: Operate and monitor gummy production equipment (cooking, depositing, demoulding, drying, etc.). Perform in-process checks and coordinate with QA/QC on quality issues. Troubleshoot basic equipment problems and escalate to Maintenance when required.
• Team Leadership & Workflow: Lead a small team (3–4 staff) on the line, assigning daily tasks and monitoring workflow. Ensure compliance with GMP, SOP, and Health & Safety standards. Provide on-the-job training and coaching to team members.
• Sanitation & Compliance: Oversee daily sanitation, changeovers, and adherence to cleanroom protocols. Complete and maintain accurate production and compliance records.
• Reporting & Communication: Track and report production metrics (output, downtime, deviations) to the Production Manager. Communicate effectively with cross-functional teams, including QA, QC, formulator and Maintenance.
• Technical Support & Operations: Support installation, set-up, and programming of equipment. Provide demonstrations of equipment operation for new machine operators. Communicate safety, control, and operating features of equipment in a clear and concise manner.

Required Qualifications

• 2–3 years’ experience in food, confectionery, or pharmaceutical production.
• Previous experience as a Line Leader / Team Lead or demonstrated leadership ability.
• Strong understanding of GMP / HACCP and ability to supervise others.
• Mechanically inclined; able to perform minor adjustments.
• Good communication, reliability, and ability to manage a small team.
• Physically able to stand for long periods and handle repetitive tasks, including lifting materials of up to 20–30 kg.

Preferred Qualifications

• Fluency in Mandarin or Cantonese is considered a strong asset.

Core Competencies

• Leadership: Ability to supervise, train, and motivate a small team.
• Quality & Compliance: Strong knowledge of GMP/HACCP in regulated production.
• Problem-Solving: Skilled at troubleshooting and escalating equipment issues.
• Teamwork & Communication: Works effectively with cross-functional teams.
• Reliability: Consistent, dependable, and safety-conscious.

At JY Care, you’ll be part of a dynamic and forward-thinking team dedicated to developing innovative, sustainable health and wellness products. We value environmental responsibility, collaboration, and continuous growth—both for our business and our people.

• Growth Opportunity: Be part of a business that is scaling up and launching new products.
• Impactful Work: Your leadership will directly affect safety, quality, and team success.
• Collaborative Environment: Work with passionate professionals across production, R&D, quality, and supply chain.
• Innovative Products: Be involved in launching and scaling new NHP gummy products in a regulated market.
• Company Culture: A supportive, team-oriented atmosphere where your contributions matter.

Total Rewards & Position Details

• Hours of Work: 7:30am – 3:30pm
• Bonus: Employees may be eligible for an annual bonus, based on performance and achievement of key performance indicators (KPIs).
• Working Conditions: Gummies and Natural Health Products are produced in an industrial clean room. Full PPE required (hair cover, mask, gown, gloves, shoe covers, etc.). Noise protection provided. Standing, bending, reaching, carrying, lifting. Warehouse environment.