Luxury Service Advisor - Career Growth & Great Benefits

Zanchin Auto Group; Vaughan; On-site; CAD 50,000 - 65,000; Full time

Job summary

A prominent automotive group in Vaughan is looking for an experienced Service Advisor to ensure an exceptional service experience, act as a liaison between customers and technicians, and manage repair orders. The ideal candidate will have strong sales and customer service skills, along with a commitment to quality and professionalism. This position offers a competitive compensation package and numerous benefits.

Benefits

Competitive compensation package

Enhanced Group Benefits Program

Ongoing development and training

Career advancement opportunities

Employee preferred pricing

Qualifications

• 3 to 5 years proven experience as a Service Advisor or Sales/Customer Service Representative.
• Automotive and/or dealership experience preferred.
• Strong knowledge of automotive service operations and repair order processes.

Responsibilities

• Serve as the liaison between the customer and automotive service technician.
• Explain nature of vehicle maintenance and costs.
• Sell recommended and required vehicle repair/maintenance.

Skills

Sales experience

Customer handling

Communication skills

Organization skills

Multitasking

Attention to detail

Education

Secondary School diploma or equivalent experience

Tools

Reynolds & Reynolds DMS

Customer Relationship Management Systems

Job description

A prominent automotive group in Vaughan is looking for an experienced Service Advisor to ensure an exceptional service experience, act as a liaison between customers and technicians, and manage repair orders. The ideal candidate will have strong sales and customer service skills, along with a commitment to quality and professionalism. This position offers a competitive compensation package and numerous benefits.