Luxury Boutique Lead & Client Experience Director

CHANEL; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading luxury fashion brand is seeking a skilled individual to lead daily operations at their boutique in Vancouver. The role includes driving sales performance, managing merchandising standards, and providing exceptional client service. Ideal candidates will possess extensive luxury retail experience and strong leadership skills. Responsibilities also entail team coaching, inventory control, and compliance with company policies. This position offers an opportunity to work in a dynamic retail environment with a focus on client engagement.

Qualifications

• Extensive luxury retail experience in fashion with proven sales and leadership success.
• Strong organizational and operational skills focused on achieving results.
• Excellent communication and interpersonal skills to inspire and engage clients and staff.

Responsibilities

• Oversee daily operations ensuring adherence to brand standards.
• Drive sales goals by setting and monitoring team targets.
• Provide hands-on coaching and performance management.

Skills

Luxury retail experience

Sales and leadership success

Organizational skills

Excellent communication skills

Client relationship development

Implementation of visual merchandising

Coaching and people management

Strategic thinking

Tools

CRM software

Job description

A leading luxury fashion brand is seeking a skilled individual to lead daily operations at their boutique in Vancouver. The role includes driving sales performance, managing merchandising standards, and providing exceptional client service. Ideal candidates will possess extensive luxury retail experience and strong leadership skills. Responsibilities also entail team coaching, inventory control, and compliance with company policies. This position offers an opportunity to work in a dynamic retail environment with a focus on client engagement.