Loss Prevention Store Security Agent

TJX Canada – Winners, Marshalls, HomeSense; Vaughan; On-site; CAD 36,000 - 52,000; Full time

Job summary

A leading retail company in Vaughan is seeking a Loss Prevention Store Security Agent. Your role will involve ensuring security, preventing theft, and providing excellent customer service. Ideal candidates will have a High School diploma, and experience in retail loss prevention or security is preferred. The role offers a full-time position with a competitive salary range from $36,675 to $51,345 per year and various employee benefits.

Benefits

Associate discounts

Immediate benefits package

Vacation Trade Program

Tuition reimbursement

Company-provided equipment

Qualifications

• Minimum High School diploma or equivalent experience.
• Retail Loss Prevention, Military, or Security experience preferred.
• Provincial security license is required where applicable.

Responsibilities

• Greet customers and provide exceptional service in uniform.
• Detect and prevent theft and assist during suspect apprehensions.
• Conduct thorough store surveillance using CCTV.

Skills

Customer service

Theft prevention

CCTV operation

Education

High School diploma or equivalent

Job description

Join to apply for the Loss Prevention Store Security Agent role at TJX Canada – Winners, Marshalls, HomeSense

Overview

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls—you’ll find abundant opportunities to learn, thrive, and make an impact. TJX is a Fortune 100 company and the world’s leading off-price retailer. We are an equal opportunity employer committed to inclusion and accommodation of all individuals.

Job Description

We’re seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this role, you’ll be instrumental in theft prevention, assist store investigators, and operate advanced CCTV technology to protect our Associates, customers, and assets. You’ll have the chance to develop your leadership skills, engage with customers, and collaborate with a supportive team in a vibrant retail setting.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging an inclusive culture.
• Our training and development programs provide tools and resources to expand your skills.
• Associate discounts at our stores for you and eligible family members.
• Benefits package starts immediately and includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and well-being resources.
• Career growth opportunities and tuition reimbursement to support your progression.
• Vacation package with a Vacation Trade Program for an extra week.
• Guaranteed 37.5-hour work week year-round, reimbursed parking/mileage where applicable, and advance scheduling for work-life balance.
• Company-provided equipment (cell phone, laptop, tools) and provincial security licensing training and annual fee reimbursement.

What You’ll Do

• Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service.
• Detect and prevent theft and fraud against TJX stores; assist Store Investigators during suspect apprehensions and facilitate civil and criminal prosecution as needed.
• Conduct thorough store surveillance using CCTV and floor walking; collaborate with ORC Investigators to investigate external losses from repeat offenders and organized groups.
• Report alert signals and support Regional Internal Investigators on internal dishonesty investigations; assist Supply-chain Investigators with potential losses related to the supply chain, and work with Loss Prevention Remote Investigators and District Managers to identify, report, and file external incidents with law enforcement and address shrink opportunities.

About You

• Minimum High School diploma or equivalent experience.
• Retail Loss Prevention, Military, Security, Law enforcement students or related experiences or studies encouraged to apply.
• A provincial security license is required to be employed in this position (where applicable).
• Valid driver’s license preferred (may vary by market), with access to a vehicle and a good driving record.

Posting Details

• Posting End Date: September 8, 2025

Additional information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Location: 60 Standish Court, CAN Home Office Mississauga ON

Salary Range: $36,675.00 - $51,345.00 / year

• This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on factors such as relevant skills, qualifications, and experience.

Seniority level: Entry level

Employment type: Full-time

Industries: Retail